I have an X1150 and the scanner is not working properly
It was working fine. All of a sudden it started stretching the image being scanned. At first it would work okay for a while and then go wrong again. There is an unpleasant loud noise and the scanner bar swings out diagonally.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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I guess there is a problem with the base station. Let me tell my story:
I got a 4820 scanner with 2020 base. All worked fine till I experimented with scanning images. After a few images (which I cannot retrieve/receive properly due to lack of software) the scanner seems dead. From time to time a short buzz sounds when triggered, but no light or else.
So I bought another 4820, a slightly different model. Seems to work fine but has to be paired with the base to get the data. Now after pairing this scanner shows the same issues as my first and refuses to scan.
I installed QiuckView and HSM-USB-Serial-Driver on a virtual machine at my MAC to flash firmware to base and scanners. But the base device does not show up in the program (althought it is shown in the USB device table). Maybe I can try on a native WindowsPC ...
sounds like a faulty scanning head to me......
when images are scanned they are normally imaged in 3 colours red blue and green these are then combined to give a full colour scan. sounds like you are only getting the blue pass.
not alot that can be done here, if it is in warranty (check with manufacturer for duration of warranty as sometimes this can be more than a year) they should repair or replace this for you
That means, your scanner lens are not reflecting images properly so you need to clean ADF kits and Glasses of Lens. i highly recommend not to mess up with your scanner if you are not aware of those all parts and if you are just open up scanner glass cover and clean those all ADF kits otherwise better getting help of a printer Tech. Good luck and rate all answers.
Using your MSoffice Word (2003/7) you can simply create a New document and then go to Insert / Picture / From scanner or Camera select TWAIN scanner and satrt scanning from PC (have your document in Lexmark scanner Tray in). Accept or modify settings. Resize or change properties of adquired picture save the Word Document.
You can also use your Picture processing program (Paint or other) Open Paint (or Other) Go to file /adquire/ select your scanning device Scan.