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Simpletech external hard drive 500gb

How do i remove the external case?

seems to have some sort of mechanical problem. makes buzzing sound when attempting to turn on, then nothing. how can i retrieve my data from the driver?

thank you

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  • 2 more comments 
  • CGARCIA Feb 27, 2008

    computer will not pickup external drive

  • willsdad Feb 28, 2008

    funny noise..rotate click, rotate click. device is not recognize... just moved all family pictures to this drive

  • Anonymous Jun 14, 2008

    I just placed some important files and recent important funeral pictures on this drive. It started buzzing without loading up to the computer and nothing else. I took it back to Office Max where I purchased it. They would like to attempt retrieving the files and place them on discs for me. They also said they would offer me another external drive. I was attracted to the high capacity offered by Simple Tech, but I think I might settle for something else when I go back to the store. Maybe I will consider a smaller drive from WD. A friend of mine has one at work and he does not seem to have a problem with it.

  • skydvrz Jan 08, 2009

    I have the same problem of buzzing noises when the external is turned on. Never had this problem before. I have the only copy of someone's wedding video on this external and need to get access to these files ASAP!!! Someone please help!

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  • 66 Answers

Well trying to remove is not a problem if you have some experience of putting it in the hard drive but ,check the wire connections first of all ,but i must inform you if you dont have any idea then ask on some repair shop just the opening part inside the things are really simple it has a LED for power on and off and some simple connectors that connnect ur hard drive to the usb from which you connect it to your computer so check if you can open just the outer shell with some help!!!hope it works for you!!

Posted on Feb 01, 2008

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Posted on Jan 02, 2017

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