Question about Sony KP-48S35 48" Rear Projection Television

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Blue and red arched lines on screen when background dark

I Have a Sony model KP57WS500 about 5 years old that has blue and red lines on screen whenever the background is dark. These lines are arched and cover entire screen. Set operation is normal except for these lines. Set has never been serviced. Any ideas on what might be the cause of these lines? Could it indicate set is going to fail? Appreciate your response. Jim Sheehan

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Sounds like you are describing retrace lines that could indicate that your CRTs or something in the drive circuits are bad.. Check the resistors on the CRT sockets to see if they are in tolerance. If they are try turning the red and blue screen adjustments down just a little this should take the lines away. You will however be needing service in the not to far future. Turning the screens down should help if the resistors check out. Let me know if you need anything further.

Posted on Jan 31, 2008

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Best Solution posted on Apr 12, 2008 Asker's Rating 3%20stars_w.png
dc2eb76.jpg MikeNJ1964
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Rating: 89%, 674 votes
You have a completely different problem. The screen voltage for the blue picture tube is slightly too high on your set. This will put fine lines in the background of the picture, called retrace lines. This is very common and easy to correct. Remove the front speaker cover and the access panel behind it. Look inside and you will see a black box with six controls, each control having a little white glue on it. This is the Focus/Screen block. Three controls are labeled Focus and three are labeled Screen. The screen control in the center is for green but I am not sure if the screen control on the left or right is for blue for your model. With the TV on, set it to VIDEO 1 but do not connect anything to the VIDEO 1 jacks. This will produce a pure dark picture, showing any faint lines in the background. Choose one of the screen controls and increase (turn clockwise) it slightly. If the blue lines do not get brighter it means you are turning the red screen control, so put it back where it was and choose the other screen control. When you find the blue screen control, decrease (turn counter-clockwise) it until just when the blue lines are gone. If you want you can check that the red and green screen controls are set to just below the point where their faint lines are visible. When done, replace the panels and your picture will be back to perfect.
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noavatar_s.gif gator149
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MikeNJ1964 was exactly right! I have a Sony KP-65WV600 that had horizontal green lines that showed when the picture was darker. I had to remove 3 screws on the right and left side of the tv holding in the speakers...carefully pop out the middle panel from the clips holding it in....remove 4 screws from the cardboard in the middle and remove the cardboard. I then saw the six screws. The adjustment screws were the three below. I turned the middle screw until the lines dissapeared. I tried the left screw and blue lines appeared which I then adjusted away.
THANKS a bunch. SAVED me money!!!

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1 Answer

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there is also a recall on this set
http://esupport.sony.com/perl/news-item.pl?mdl=KP51HW40&news_id=24

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