I am have a problem with my dishwasher where the soap does not desolve. We use a liquid soap and have tried tablets. The main latch door does open during the cycles but when everything is finished and we open the dishwasher either the tablet is laying at the bottom of the dishwasher or the liquid soap is running down the side of the dishwasher. Where do I start troubleshooting this one at?
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if you are using tablets as opposed to liquid then just put them in cutlery basket at beginning of cycle wash result will still be the same, probably wax valve has failed these do go often and will need new dispenser or wax valve service engineer will need to change
Possibly try a different detergent.
Some liquid-gels will bubble and a pump cannot pump bubbles.
As you said that the water builds up at the bottom see If it comes out 'foamy' then liquid dish soap is getting introduced
into the dishwasher. Liquid dish soap is different than automatic
dishwasher detergent. liquid dish soap needs to be COMPLETELY rinsed
from anything that has been pre-soaked prior to putting in the
dishwasher. after a couple of regular cycles the foam will go away.
Nowadays liquid dish soap is also 'concentrated' or 'ultra
concentrated' which doesn't help.
If further this does not solve your problem the the only solution is to get it repaired.
try washing the dish washer out with a good drain unblocker the system gets cloated up with grease, then use a dishwasher salt with the washes this will help to remove the suds ets, most dishwashes have a compartment to put either liquid or solid dishwash aid in try a different aid, also if you use tablet form i desolve it first in hot water in a small container
then place that into the dishwaser on the lower shelf, that helps
The newer Whirlpool dishwashers have little slots in the top of the soap dispenser to allow water to seep in during the first water fill. This design allows the tablet to begin to dissolve during the first fill then be usefull when the soap door opens. In your case, I would check to see if the soap dish is opening at all. Perhaps one of the racks are not allowing clearance or the soap door itself is sticking closed.
Let the dishwasher fill, drain, and then fill again. Open the door of the dishwasher and see if the soap door is still closed and if so, there is your problem. Also, at this time, check the water temperature. It should be at least 120 degrees F for the soap to be effective.
Do not recommend premeasured tablets, usually too much soap. If pre-rinsing dishes use only 1 or two teaspoons of soap in the main
wash cup..do not put soap in the prewash cup. Excess soap can cause
oversudsing and make the soil sensor think the dishes are real dirty
initiating additional wash cycles. Use rinse-aid for better drying performance
check that the spray arms are turning and that the holes in them are not clogged, if you line them up pointing towards the front let the machine fill then as it starts to wash open the door and you should see the arms slowing down, if they are okay then check the water level which should just lap the filter at the bottom