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Posted on Jan 02, 2010
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My x-box 360 no longer will read any of the DVDs or games I put in it. What do I do?

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  • Expert 192 Answers
  • Posted on Jan 02, 2010
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Joined: Jan 01, 2010
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Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

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You just need to stop the heat being taken at the back of the drive and you can do this with a good repair guide or you can send it in and they will fix it for you.
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"put in dvd"

and its manufacturer is samsung....

this is a generic problem with all the
xboxes, 80 percent have got a malfunctioning drive in it.

to fix follow these instructions
http://www.xbox360gamesystem.com/how-to-repair-xbox-360-when-there-is-a-dvd-drive-problem/

or get the thompson drive instead of the korean made(samsung)
they produce good harddisks and monitors though....

good luck

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