Question about Saeco Caffe Charisma Espresso Machine

3 Answers

Saeco Caffe Charisma lights do not stop flashing

I have owned Saeco Caffe Charisma Espresso/Cappuchino machine for a couple of years. It has always worked flawlessly for me until just the other day when it developed a problem. When the machine is turned on, normally the two center lights flash for a few minutes until the machine warms up, then the two center lights stay lit indicating that the machine is ready to dispense espresso. The problem is that when the machine is turned on, the two center lights & the low water indicator flash but they don't stop flashing.
Any idea what could be wrong and approximate costs of needed repairs?

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  • Anonymous Jun 26, 2008

    i have the same problem. i don't know how to fix it. I can tell you what happened just prior to having this problem though. i ran the steam with out enough water and the steam knob just popped out! it's been having the problem you described since. i haven't been able to pop it back in or anything. i'm currently on the web looking for a solution.

  • deepcview Jul 20, 2008

    I recently purchased a Saeco Caffé Charisma that was refurbished by a local service center. After three months of flawless operation my machine developed these same issues. Warning light 27 flashing (prime needed) while the brew lights also blinked. This condition occurred after three days of non use and I started by frothing milk with the steam function. Desperate for a solution (i.e. java), I tried several things with some success. The combination of actions that seem to work was turning the Saeco on while the steam valve was already open and selecting hot water once the Saeco was powered on. The prime light went out, I closed the steam valve and made a very nice cup of Jo. I hope this helps.

  • InSearcher Sep 07, 2008

    I'm having the same problem..  Started during a descale that never managed to complete itself.  Posted work-around doesn't work for me.  :-(

  • whkdc Oct 16, 2008

    Still looking for solutions

  • Anonymous Apr 19, 2009

    I have the same problem, have you fixed this issue?

  • Graham May 11, 2010

  • Graham May 11, 2010

    That sounds like something I may try. Could you clarify where the flow meter is? Here is an Illustrated parts breakdown unfortunately it is in italian. Could you tell me which number the flow meter is? Thanks alot!



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I had the this same issue and made a post to this thread, in that post I had this solution to my conditions.

The combination of actions that seem to work was turning the Saeco on while the steam valve was already open and selecting hot water once the Saeco was powered on. The prime light went out, I closed the steam valve

Posted on Jul 20, 2008

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I fixed this problem by cleaning out the flow meter in unit. You have to take unit apart to get to meter, and was fairly simple to do. Once i cleaned out flow meter, the machine worked perfectly.

Posted on Apr 20, 2009

  • whkdc Apr 22, 2009

    AS PER GANDC40 Clarification Request:

    The flow meter is number 16 in the internal parts diagram (***. Turbina ad incastro) in gandc40's pdf link. I hope this helps.
    Also, having the unit apart, some of the hoses had lots of build up of crystals and was nice to clean them out. I am not sure if the issue was due the descaling or just build up over time.

    One last thing from dealing with this problem, be sure and thoroughly mix the descaling crystals and water in another container before adding to macine to process. I believe this issue was caused by dumping in the descaling crystals into the water bin without any or very little mixing thus cloging the flow meter as well as some of the other plumbing in unit. Cheers, Will

  • Eugene Gershman
    Eugene Gershman Apr 29, 2017

    I realize this post is super old, but my Charisma that served me well for over 10 years just developed the same problem in the middle of descaling cycle.

    If any of you guys still have this machine around, do you remember how to take it apart? I took the top cover off, but then everything inside is so tight, I can't figure out how to get to the flow meter, which is sitting on the very bottom. I'd appreciate some advice.

    Thank you!



Send to an authorized service center.

Posted on Mar 12, 2008

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1 Answer

After descaling, the lights continually flash as if the machine needs priming. have primed several times, but to no avail, lights still flash. Solution please?

The flow meter may be clogged in machine. I wrote a solution for the Caffe Charisma Saeco model here:
I would find the parts diagrams for you model, open it up and rule out the flow meter. GL...Will

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