Question about Motorola Mobility RAZR V3

2 Answers

Won't turn off/invalid charger

I haven't been able to turn off my Razr. When you hold the on/off button, it shuts down, then turns right back on again. Also, sometimes when I try to charge it (using the charger that came with it), when I unplug it, it has not charged at all, and displays the message "invalid charger". Last night it actually froze on this screen for several hours, even though I took the battery out and let it sit.

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  • estbir129 Feb 02, 2008

    How do I go about that? This is a sporadic problem that is getting worse.

  • atuldeshmukh Oct 24, 2008

    yes i do have the same problem with my nokia 5310 express music, it says invalid charger or it won't turn off /on

    when i got to nokia care the people there, did'nt repaired it for warranty saying it is water damaged, but it was not at all water damaged and the phone works perfectly well when sometimes it gets charged.

    the phone is under warranty.

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2 Answers

If u go to S&R center they will solve it or try www.motorola.com/downloads

Posted on Feb 02, 2008

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Needs operating system and new software

Posted on Feb 01, 2008

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I put my Droid Razr on charger but battery symbol comes on with ? mark. Won't charge or turn on.


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I have had my RAZR for just over a year and within a month and a half of buying it I had the same problem with it shutting off for no reason. I had to plug it into the charger to even get it to turn back on. Of course Cingular wouldn't do anything to help me, but I was able to find a Motorola repair store, through contacting Motorola customer service (you can also get store locations online through their website) and they fixed it for me free of charge since I was still under warranty. Apparently I needed a software update and I haven't had any problems with the phone shutting off since. I have, however, recently been having problems with the keypad and volume button, like another poster, were it seems like someone is holding buttons down, while I'm not touching the phone. I have to get the phone replaced and thankfully I have the insurance because even though I am only 2 weeks past the warranty, AT&T won't replace the phone - if I didn't have the insurance I would have had to pay full price (at least $150) for a new phone. I recommend trying to get it fixed by Motorola or making sure you have the insurance!

Aug 02, 2007 | Motorola Mobility RAZR V3

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GO TO SETTINGS" .... SCROLL DOWN TO "PHONE STATUS" AND CLICK ON IT. iF IT SHOWS "DEAD" BUT YOUR PHOPMR STILL POWERS UP ... YOU HAVE A FEFECTIVE CHARGER, ALSO ... TRY DRAINING THE BATTERY. THEN SHUT THE PFONE POWER OFF FOR TILL THE CHARGER IS COOL TO YJR TOUCH. LEAVE YOUR PHONE OFF AND PLUG THE CHARGER IN FOR 3-4 HOURS. oNE OF THE TWO SHOULD TELL YOU WHAT IS BAD

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