Question about HP Wireless Optical Mouse

6 Answers

Replace Battery Message

I have an HP wireless optical mouse and I get these annoying replace battery messages long before the batteries need replaced. Does anyone know where I look to turn this notification off????

Posted by on

  • 2 more comments 
  • mtmcintire Mar 11, 2008

    Have the exact same issue. Went to system, properties, preferences, hardware profiles, mouse, but did not see any timer setting. other ideas. This alert is very annoying.

  • Anonymous Jul 12, 2008

    I have the same problem as jlziegler. There is a mouse applet somewhere in the system that triggers a battery warning even when the batteries are fine. The advice from accordianman doesn't provide a solution. I couldn't find any timer settings following his menu options. I have been through Control Panel/ mouse settings, then system/hardware settings, Power Options settings and there is nothing indicating Mouse Power or Mouse timers. I have an HP wireless Mouse and the manulas do not provide any info on this or in the troublshoot guides. Still looking for a solution.

  • Sheela Gallardo Sep 24, 2008

    I have the exact same problem (the alert just popped up while I was typing--how annoying!!) and could not find anything under system or mouse settings. Anyone??? This can't be that difficult to solve?! Thanks for any help.

  • Anonymous Oct 13, 2008

    Same problem has always notified about 4 weeks before batteries actually required replacement but at least I was able to ignore it until it really was time. Now the message is popping up every time I use it!



6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

It's a bit iffy, but if you go into the task manager (press ctrl-shift-esc) and look at the list of processes there will be one running called kbd.exe. This is HP's keyboard and mouse driver which, as far as I can tell, does very little but cause a world of pain. If you end the process (select kbd.exe from the list and hit the end process button at the bottom and confirm you want to when prompted) the warning disappears. Nothing else untoward seems to happen.


Posted on Mar 27, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same issue. I noticed in the device manager that I had two HID complient mice. I disabled the second one and the pop-up message stopped. Hopefully this solves my issue indefinately. Note that if you disable the wrong one, you'll lose your mouse, so be prepared to be able to re-enable via the keyboard (you can use the context menu key located between the right window and control keys)

Posted on Feb 08, 2009


For some unexplicable reason, HP packages this mouse with low mAh rated batteries. Use 2500 mAh NiMH batteries and most charging and battery problems go away. ATTENTION, use only NiMH batteries.

Posted on May 10, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Under Device Manager>Mice>HID compliant Mouse>Driver tab>Update Driver... I updated both drivers and it stopped for now.

Posted on Dec 05, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Yeah im having the same problem!!! Its driving me nuts!

[email protected]

Posted on Mar 29, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 979 Answers

Go to system, properties, preferences, hardware, mouse and reset the timer....accordianman

Posted on Feb 02, 2008

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Microsoft basic optical mouse v20 usb battery

To open the battery compartment slide the switch under the mouse to open the lid. take out the two batteries and replace them with new ones. Replace the lid.

Nov 29, 2013 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

My wireless mouse has quit working. I'm guessing I need a new battery. However, I can't figure out how to even find the battery, let alone change it! How do I do that????

Cutting down on the number of wires that must be tolerated in a work station adds to maneuverability and ease of location. For all their convenience, though, wireless accessories bring with them a number of issues not present in their wired counterparts, most significantly battery change.

    • 1 Turn off the mouse.
    • 2 Remove the top of the top of the battery compartment. The button that releases it is located toward the rear of the mouse.
    • 3 Remove the old battery and place the new one in its place. Replace the cover and turn the mouse back on.

Read more: How to Replace the Batteries in an HP Wireless Mouse '

May 09, 2011 | HP Wireless Optical Mouse

1 Answer

My hp optical wireless mouse is not communicating (compatible) with my hp620 laptop. The mouse is new. Regards, Wamnbugu Ngatiah Kenya

Hi, According to your problem first check the receiver battery and replace with a new battery. Keep the mouse within the range of the receiver. Connect the receiver with system, keep mouse within range and reboot the receiver and system both. If it doesn't solve your problem then go to the dealer or nearest service center for a replace.

May 06, 2011 | HP Wireless Optical Mouse

1 Answer

Hi: I have a mocrosoft Wireless Notebook Optical Mouse 3000 (FCC ID C3K1056) which has just stopped controlling my cursor. While the red power light is still lite on the bottom of the mouse, I think the...

There is indeed a battery inside it, but if you can see the laser, then it normally has enough power. Did you try pressing the PAIR button on the bottom of it? You can also try pulling out the receiver unit from the USB socket and reinsert it.

How to Replace the Battery in a Microsoft Optical Mouse 3000 ...
Mar 31, 2015 - A wireless mouse offers convenience without a cumbersome cord cluttering up your workspace. With the popularity of notebook and netbook ...

Review Microsoft Wireless Notebook Optical Mouse 3000 (HD) 1080p ...

? 2:17 Apr 21, 2010 - Uploaded by ChipperMist
My Full High Definition Review of the Microsoft Wireless Notebook Optical Mouse 300 , one of the best from ...

How to Change a Battery in a Wireless Mouse - YouTube

? 0:47
Jul 22, 2013 - Uploaded by SimpullTasks
How to switch the batteries out of a Logitech mouse, easy and simple! ... a Logitech wireless mouse -- I ...
microsoft wireless notebook optical mouse 3000 battery replacement Google...

Nov 03, 2017 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Just replace the battery for the wireless HP mouse; the red light flashes twice, then it's not battery...what else is wrong?

Synchronize it with the transmitter: hit button on transmitter then hit connect button on the underside of the mouse

Nov 10, 2009 | HP Wireless Optical Mouse

1 Answer

How do I change the AAA batteries in my GE Wireless Optical Mini Mouse

Grip the sides of the mouse with both hands and slide the battery cover
back with both thumbs. Then, replace the old batteries with two AAA batteries. Replace the battery cover. Hope that helps.


Jul 30, 2009 | GE Wireless Optical Mini Mouse 3087897985

1 Answer

How do I replace the battery(s)?

Try these steps, I had the mouse a while ago and this is the way I remember replacing the batteries:

1) Simply grip the sides of the mouse and slide the battery cover
2) Replace the old batteries with two AAA batteries
3) Replace the battery cover

May 04, 2009 | GE Wireless Optical Mouse

1 Answer

Battery Message

Method 1: Try different ports. Method 2: Install fresh batteries. Method 3: Resynchronize your device to the receiver. Method 4: Install the latest software from this website:
and Method 5: Clean the mouse lens.

Oct 21, 2008 | Microsoft Wireless Laser Mouse 5000

Not finding what you are looking for?
HP Wireless Optical Mouse Logo

1,126 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides