Question about Samsung Napster YH-920 MP3 Player

3 Answers

Wont play music unless hook to a computer.

The mp3 player states; The device firmwear needs to be repaired. Please connect to PC and repair firmwear with recovery utility.

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  • 3,422 Answers

HI,

It works best with Windows Media Player 10.0 and above- dont bother installing the Napster software.

Im further looking into it..

Goodluck,
Don't forget to rate me as fixya..

Posted on Jan 31, 2008

  • Priya darshan Jan 31, 2008

    click here to download the manual and go through it carefully u will find the solution.

    You need to have adobe acrobat reader to view the manual in pdf format.
    Click here to download it if u don't have..

    the solution is in the manual it tells u how to solve it by using the recovery utility on the start menu under programmes.

    Don't forget to rate me as fixya..

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  • Master
  • 729 Answers

Well it needs that "Recovery Utility" to fix it... It comes with the player when you bought it, right? Look for it and your problem's gone... Trust me.... Keep me posted...I'll wait

Posted on Jan 31, 2008

  • Rommel Balcita Jan 31, 2008

    If you have...
    The recovery utility on the start menu under programs

    ;)

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  • Expert
  • 175 Answers

Update the firmware
as it is shown in the manual.

Posted on Jan 31, 2008

  • 2 more comments 
  • Waqar Khurshid
    Waqar Khurshid Jan 31, 2008

    do have the manual?

  • Waqar Khurshid
    Waqar Khurshid Jan 31, 2008

    if you have a disc then it will have the recovery utility.

    install it and connect the player to PC and from that application recover the firmware or UPDATE FIRMWARE.

  • Waqar Khurshid
    Waqar Khurshid Feb 06, 2008

    to update the firm ware u will be needing manual.

    if u dont have download from the manufacturer site.

  • Waqar Khurshid
    Waqar Khurshid Feb 06, 2008

    you will get the information about how the update the firm in the manual just follow the instrruction in the manual.

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I can't put music on my device.


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Dec 12, 2010 | Philips Audio Players & Recorders

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When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


Nov 05, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Shows no files found


Hi, Try downloading Itunes ( Which is free of cost ) and add song & video to Itunes. Then connect your ipod to computer and configure your ipod to Itunes ... then sync it...

Whenever you connect your ipod to computer it will automatically sync..

If you still need more help on the same let me know

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Connect your Go Gear to the computer
Open the Philips Device Manager - it came on the installation CD
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When in doubt, follow directions.

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I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

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Triple Reset for GoGear:
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