This problem is down to failure of the laser and an only be solved by replacing it. Samsung are aware of this fault but will only offer a free replacement if the unit is still covered by it's warranty. They do offer a replacement service but charge £94 for it.
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possibly check the setup of the player. some dvd's will not work in most players. check the manual. if under warranty take back to store. or better yet buy another one like it and take the one that is bad back to the store with the new receipt.
I my DVD-HR735 wont recognise any discs at times, and is getting worse. I've now discovered (out of frustration) that if I tip the front up to between 30-45 degrees, it will play all the discs it says were unreadable. I've started jamming three dvd boxes under the front of the machine when i want to play dvds.
My Smasung DVD/VCR Combo stopped reading DVDs because of a dirty read head. It started by only playing disks sometimes, and progressed to never playing disks. I assumed it was a dirty laser lens so I bought a lens cleaner set. Unfortunately my player wouldn't play the cleaner disk.
So I took it apart and cleaned the laser lens manually with some isopropyl alcohol (the clenser that came with my cleaning disk), and a lens cloth (that came with my glasses). Just open the case (starting with the screws in the back) and remove the snap in cross panel that obscures the lens of the DVD portion. Put a drop of cleanser on the lens and gently wipe it with the cloth.
Oh and by the way, I take no responsibility if you break your own player while following my instructions. My own DVD player was far out of warranty at the time I cracked it open.
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.