Question about Canon CanoScan 8400F Flatbed Scanner

2 Answers

Error message 2-178-0. What does this mean.Changed drivers but no change in message?

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  • cowfarmergus Feb 20, 2008

    Hi, I have the same problem and to say it'sgiving me the willies is an understatement!!!! Tried everything new driovers uninstall and reinstall - the works. Need help. Scannner not even 12 months old. Seems to want to go throught the process, brings up the "adjusting lamp" etc. box then freezes it's communication.

    Any ideas??

  • kiwiliza Feb 22, 2008

    exactly the same problem - worked fine for a year - has been moved across the world, and suddenly getting the 2,178,0 error

  • Anonymous Mar 09, 2008

    I have the same problem. Scanner worked fine for 12 months. Uninstalled and installed but no change. Problem appeared after installing Windows XP service pack 2. However, it may not be relevant.

  • Taxi_Dad Apr 18, 2008

    Having the same problem with a CanonScan 8400F. Tried using the Calibrate button on the advanced tab of the ScanGear CS TWAIN screen as suggested in other postings on the web, but continued getting the same 2,178,0 error. Have also tried removing the negative film cover. Cannot seem to get past this. It worked fine a week ago.

  • Anonymous Apr 23, 2008

    I tried everything in the way of disconnecting USB and power cables, etc.



    Keep getting the same message Code 2.178.00.



    Device tests ok, lamp lights on, carrier starts to move a few inches and stops, returns, and error code above appears.

  • Anonymous Sep 09, 2008

    same problem

  • Anonymous Oct 30, 2008

    same problem. Very annoying.

  • Anonymous Dec 04, 2008

    I have the same problem with CanoScan 3200F

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Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Posted on May 14, 2008

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I am having the same problem with an CanoScan 8400F, just started 2 days ago. I have tried all the usual things pwr off, usb, uninstalled driver, downloaded latest, get the same error each time. Code: 2,178,0. I even hooked it up to another pc that had never used it or its drivers and when tested it does the same thing with the same error on a different pc. This is crazy.

Posted on Apr 30, 2008

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