Question about Canon CanoScan 8400F Flatbed Scanner

2 Answers

Error message 2-178-0. What does this mean.Changed drivers but no change in message?

Posted by on

  • 6 more comments 
  • cowfarmergus Feb 20, 2008

    Hi, I have the same problem and to say it'sgiving me the willies is an understatement!!!! Tried everything new driovers uninstall and reinstall - the works. Need help. Scannner not even 12 months old. Seems to want to go throught the process, brings up the "adjusting lamp" etc. box then freezes it's communication.

    Any ideas??

  • kiwiliza Feb 22, 2008

    exactly the same problem - worked fine for a year - has been moved across the world, and suddenly getting the 2,178,0 error

  • Anonymous Mar 09, 2008

    I have the same problem. Scanner worked fine for 12 months. Uninstalled and installed but no change. Problem appeared after installing Windows XP service pack 2. However, it may not be relevant.

  • Taxi_Dad Apr 18, 2008

    Having the same problem with a CanonScan 8400F. Tried using the Calibrate button on the advanced tab of the ScanGear CS TWAIN screen as suggested in other postings on the web, but continued getting the same 2,178,0 error. Have also tried removing the negative film cover. Cannot seem to get past this. It worked fine a week ago.

  • Anonymous Apr 23, 2008

    I tried everything in the way of disconnecting USB and power cables, etc.

    Keep getting the same message Code 2.178.00.

    Device tests ok, lamp lights on, carrier starts to move a few inches and stops, returns, and error code above appears.

  • Anonymous Sep 09, 2008

    same problem

  • Anonymous Oct 30, 2008

    same problem. Very annoying.

  • Anonymous Dec 04, 2008

    I have the same problem with CanoScan 3200F


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 111 Answers

Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Posted on May 14, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am having the same problem with an CanoScan 8400F, just started 2 days ago. I have tried all the usual things pwr off, usb, uninstalled driver, downloaded latest, get the same error each time. Code: 2,178,0. I even hooked it up to another pc that had never used it or its drivers and when tested it does the same thing with the same error on a different pc. This is crazy.

Posted on Apr 30, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Initial value contains and invalid value & the standard value is set (Entry = Double side) (Code S310011)

Hello Peggy,

This error message is Twain Driver error. The cause is that a value outside the range or an invalid character was found among the items in the initial value data file. (Item XXXXX indicated by Entry=XXXXX)
If the file was intentionally changed, the value set for that item may be incorrect. If the file was not intentionally changed, the file may be corrupt. The value has been set to the standard value. The file must be written again, for assistance, please see "Initial Value File" in the "Operator's Guide".

A hard disk check (chkdsk or scandisk) and virus check must be performed regularly.

Hope this helps.

Thanks & regards,

Jan 22, 2014 | Fujitsu Fi-6140 High Performance Color...

1 Answer

ERROR MESSAGE lamp was over Canon DR-1210C driver

lamp was over Canon DR-1210C driver verion 1.01.10601.23003(-4430)

Sep 29, 2010 | Canon DR-1210C Scanner

1 Answer

Unreadable message error

That is a driver problem. You need to install the correct drivers for your operating system. Visit the Panasonic download page for the correct drivers.



Jun 30, 2010 | Panasonic KV-S3065CL Path-Through Scanner

1 Answer

Scanner twain driver will not install

Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success

Aug 27, 2009 | Epson Perfection V300 Film Flatbed Scanner

2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.



Apr 24, 2009 | Fujitsu fi-4120C Path-Through Scanner

3 Answers

Canon DR-3080 CII Scanner

I recieved this error when trying to scan pages in using our new Kofax scanning solution with a DR-3080CII. I discovered that the latest canon driver for that scanner was not compatible with the software and it made the application hang in the background. I found an older driver that was compatible and installed it, no more error.

Sep 10, 2008 | Canon DR-3080CII Path-Through Flatbed...

1 Answer

Editing text

s.gif Select from the list below s.gif s.gif s.gifs.gif

» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

Jun 13, 2008 | HP 4570C Flatbed Scanner

2 Answers

Error Code ox24050010

sounds like a proprietary TWAIN driver from Canon must be installed...try forcing driver from cd under current devices driver...under device manager, look for imaging devices, then right click-properties then driver-update driver...make sure cd is in

May 30, 2007 | Canon CanoScan FB630P Flatbed Scanner

Not finding what you are looking for?
Canon CanoScan 8400F Flatbed Scanner Logo

Related Topics:

1,967 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

98868 Answers

old marine
old marine

Level 3 Expert

1573 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides