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DVD tray wont close

The DVD player said bad disc. My wife pryed open the dvd compartment and believe pulled it off the track. The machine keeps trying to reset and you can hear the drive grinding even when you shut the machine off. Only way to stop is to unplug. What do we do to fix?

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Hi , reset the computer try to open dvd and okey if not try to check belt it visible near the cd tray if still align with the pulley.

Posted on Jan 31, 2008

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How can it not close if it's open yet not open if it's closed? lol

Anyway, could be: Bad motor, bad belt, bad gear, disc jammed.

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