Question about Toshiba Satellite 1410-S173 Notebook

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Blank Laptop Screen

Hi all,

I had tried searching all previous post and can't find a similiar problem that I face. Can anyone help? Thanks a lot.

I am using Toshiba Sattelite 1410 series, using Windows XP Home Edition. I had tried reformat but that didn't solve the problem. Below explain the situation of the problem:

After I switch on my laptop, it succesful load on the normal window screen. No problem in viewing the screen from till the window XP desktop screen load.

This is where the problem start, the time of the screen goes blank vary (nothing to do with standby or power save setting as I change all the setting so that the screen is on all the time, also no screen saver) - most of the time within few minute the screen just goes blank. The strangest thing is occasionly I can view the screen without any problem for hours (rare) after I start up.

When I plug in an external monitor, it has no problem for the display on the external monitor.

There is another strangest thing to which I don't understand the most, whether I continue to use my external monitor to work or I just leave the laptop screen goes blank for a while, let say 15 minutes (again time vary), I then press fn + f5 to switch between screen mode. Poof the display come back on the laptop screen, however this may or may not stay on for long, it can switch back to blank again in few minutes.

It is much appreciated if someone can help to solve the mystery for me.

Thanks!!!

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  • lttehfris Jan 31, 2008

    Thanks for the reply.



    Yes, I used the Toshiba Recovery and application disk for the formatting.



    I had set the power safe option correctly which is no standby, no monitor and so on. In summary everything is switch on all the time.



    As for the driver, it is correctly installed and updated.

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The same thing began to occur on my (old as the hills) Dell Inspiron 2650 about 2 months ago. I have tried updating the BIOS to the newest Dell has for this laptop but it didn't help. I also tried to update the video drivers (no help), regressing to the original video drivers for this laptop (no help) and tweaking the BIOS, power and other settings. It reeks of a driver issue because it always displays the splash screen during POST and always shows the splash screen for Windows XP for about 5 -10 seconds before just...going very, very dim. External monitors work find but even with the NVIDIA 'clone' option for video, a working LCD is hit or miss - mostly miss - and it never succeeds or fails constently. When it does work, it will work for days or until I mess with resolution, etc. (anything that requires Windows to reset video).

Windows doesn't show a specific LCD driver on my laptop - just 'default monitor' so I don't know if that is the issue or not but there is no driver for the LCD from Dell. I am almost wondering if a Windows patch causes this but the timetable is off since some people have seen this as far back as Jan 2008 and I patch monthly yet my issues began around May-June. One option I might try is to move from SP2 to SP3 and see if something (anything) gets updated enough to make it work. If not, I am pretty much at the end of my options for video drivers/BIOS settings tweaks and might have to mess with the Reg Cleaner mentioned by SLM421. It is interesting to note SLM421 has a Toshiba, I have an old Dell and I have seen posts on this matter from an HP owner and a Gateway owner which seems to lend some support to it possibly being a possible Windows patch issue. I am sure we all have different video adapters and different LCD monitors (of varying resolutions).

I agree with SLM421 that this doesn't appear to be hardware related. A simple test for this would be to get a LiveCD and boot from it a dozen times or more. If you get the GUI every time, it is very unlikely a hardware issue. This is something I am tempted to try.

Posted on Aug 03, 2008

I did some searching on the internet, researched the problem in several places.. I tried several things, I used F2 at startup, to go in to the BIOS, went to Advance or Advanced, then moved from disable to enable, the Execute Disable Bit option, then erased my hard drive and reinstalled software, then made sure the BIOS setting was still set, Enable, Execute Disable Bit. Then I tried Ctrl + W, everytime my screen blinked, the person wrote it refreshes the graphics and clears the screen, then my Antivirus + Firewall suggested I do something about my LSP Error and to restart my computer. Been two days now and no problem. May or may not help you it helped me.

Posted on May 24, 2008

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A suggestion for readers of the problem would be for you to please read carefully what you read, you are suggesting what has already been tried. I too have the same problem I assume, my Notebook Computer is Toshiba M105-S3064 I could erase my Hard Drive and watch that video shown while its erased all day for a year and be stable, I do not think its Hardware related because of that, because I can install my generic Microsoft Windows XP Pro SP2 with no drivers and applications and it too will not show a problem, My guess is its software related it could be the Hardware or BIOS, yet I assume that is not possible because it works well before adding drivers I could think of several other possibilities, a virus as one, or a bug in the software, or bug in the BIOS as another reason. One time it asked to restart to add missing software when I used FN + F5 strange thing about it is that the video just drops out or there is just one color there, the backlight is still the there. If I switch between Monitor and Notebook there is 3 settings to do this, LCD-Notebook only, Both, or Monitor only, several different combinations can occur, I found that if it out in the LCD-Notebook its out in the Monitor too, yet in the both position it shows only in Notebook

Posted on May 08, 2008

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  • Steven May 24, 2008

    I did some searching on the internet, researched the problem in several places.. I tried several things, I used F2 at startup, to go in to the BIOS, went to Advance or Advanced, then moved from disable to enable, the Execute Disable Bit option, then erased my hard drive and reinstalled software, then made sure the BIOS setting was still set, Enable, Execute Disable Bit. Then I tried Ctrl + W, everytime my screen blinked, the person wrote it refreshes the graphics and clears the screen, then my Antivirus + Firewall suggested I do something about my LSP Error and to restart my computer. Been two days now and no problem.

  • Steven May 26, 2008


    Problem came back I need to explain that. I found several people with the same problem. Toshiba has several listings for “Blank Screen” I think there is more reasons than they have listed. There is several reasons for this to happen, bad components - LCD, Invertor, Motherboard, or Power Settings(when to turn off), Software Problem, BIOS Settings, Virus, and etc. I assume my Motherboard is good, that my LCD is good, Invertor is good, Memory tested good, DirectX tested good. therefore I guess my problem is my BIOS Setting or a BIOS Bug or a Software Bug or Virus or etc. If I check everything, it tests good, run tests no problem found, I noticed in the BIOS Setting, if LCD is set to Auto, it will prefer the monitor and not the notebook LCD, if the Monitor is connected, the other setting is, LCD + RGB in this setting it allows both - I have now set it too this, maybe the problem will go away and the screen will not go blank at random or while typing,.because everything has been tested.and checked. Something make the Auto position do strande things and only clears up after a restart, then it works good until it acts strange again, therefore I move it from, "Auto" to "LCD + RGB"


  • Steven Jun 02, 2008

    I now have the same problem with my HP pavilion 1000t Notebook Computer. I almost finished installing my software, I add one more, Yahoo messenger 8.1 then my Firewall asked to allow Yahoo, then my screen was flickering, then it went blank.

    I used uniblue Registry Cleaner 2 on the Toshiba M105-S3064 then the problem stopped, been gone almost a week now, problem is I can not yet pin point the exact spot in my software where the problem came and went or if its a virus or what, its not hardware related.

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Sorry about posting for trouble.
similar blank screen problem with Toshiba satlite notebook but I can see the desktop with no light from lcd. so if you just see the screen it's black untill you see very close to the monitor. When it boots i can see the normal screen and it goes away blank. Any suggestion?

Posted on Mar 31, 2008

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You mentioned reformatting the HDD, have you used Toshiba Recovery and application disk?

First place check the power saver options if possible increase or disable the power save options. Make sure your display driver is correctly installed and updated. Please post if issue persists

Good Luck

Posted on Jan 31, 2008

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