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Kenmore Range I have a glasstop Kenmore Range, the stovetop quit working and the oven but the oven light works and the range clock,i tried the fuse box but still nothing working. I have a super bowl party on sunday FOR ALOT OF PEOPLE ,HELP! Thank you for your time, Mrs Heywood

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  • itzjusmee May 14, 2008

    The heating elements qit one by one over a period of 1 yhear after I purchased the product. I contacted the local repair authorized facility befor the warrantee ran out howefver the elements were back ordered and are scheduled for installation tomorrow however now the Oven does not work. The light inside comes on when the door is opened but that is allI suspect the mother board is faulty. I have a roach problem but that should not be an issue. Help me plz.

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Okay...if the clock assembly appears to be working and the oven light comes on, but nothing else is working, I would double check your input power at the receptacle. You will need to unplug the range and check voltages at L1 to neutral and L2 to neutral. There should be 120VAC on each leg. It sounds like you are missing 120VAC on one side of the receptacle. I believe the clock and oven light will still come on, because they only utilize a portion of the input voltage. The elements, however, require 220VAC. Another way of checking for input voltage is to pull the range out so you can access behind it. Unplug the range and remove the back cover so you can see the terminal board where the power cord is connected. There should be three wires from left to right (BLACK, WHITE, RED). BLACK is L1, RED is L2. There will be 120VAC on each one of these lines when you plug the power back into the receptacle. If you place a meter from L1(BLACK) to NEUTRAL (WHITE), you should have 120VAC. The same is true when you place a meter across L2 (RED) and NEUTRAL (WHITE). If you connect the meter across L1 (BLACK) to L2 (RED) you should have your full 220VAC. If either leg (L1 or L2) is missing, the range elements will not work. If you check in this manner, you not only will be able to confirm whether or not you have proper input power, but you will also be determining whether or not the power cord is good. This may be a simple matter of a loose terminal in the back of the range, or...I have seen where consumers have wired them incorrectly. Check for the following in this order:

1. Double check you breaker to make sure it is not tripped (I know you said you already checked it).

2. Unplug range and check for proper voltage at the receptacle.

3. Remove back cover of range and verify correct wiring of the power cord.

4. With range unplugged, ensure all terminal lugs are properly tightened.

CAUTION: Do not attempt to tighten the terminal lugs with the power cord plugged in. Also, do not attempt to service the receptacle (repair or replace) with the power turned on at the breaker. Votages dangerous to life exists. I hope this information is helpful to you. If you have any questions or concerns, please post back with your comments.

Posted on Jan 31, 2008

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I want to replace my drop in range with a slightly newer model but cannot find any kind of plug on my replacement. don't really want pull out old one without knowing if the next one really works. what should i do. where is the plug? trying to do this on my own, help!!!!!!!!

Posted on Sep 28, 2008

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