Question about Xerox Phaser 6110 Laser Printer

3 Answers

Printer says paper jam, but no paper is jammed

Hello Experts!
I have a brand new Xerox Phaser 6110 Laser Printer and have just installed it. Now when I try to print my first page it says there is a paper jam, but apparently there is not.
I am not sure if the paper 100% correctly loaded since the paper slide seems somewhat shacky even after inserting.
What could be wrong?
/Jacob

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  • 1 more comment 
  • Jacob4700 Jan 31, 2008

    I found the solution by "forcing" the back of the paper tray down so it did not stay in an upward position but was placed 100% horisontal.

    Thanks though Santa.

  • jonja Jun 22, 2008

    Originally had this problem and an engineer fixed it by cleaning the rubber roller. Recently the problem re-occured so i managed to get the rubber roller band off and clean it then put it back on.

    Now getting the Paper Jam response permanently and when i look into the printer when i try to print something, the roller doesn't even attempt to pick up any paper. Doesn't move at all...

    Any advice please???


  • Anonymous Mar 09, 2009

    Paper goes half way out of the paper tray and the red light comes on and then it stops. I open the back panel and close it again and the page comes out with messy toner sploches at the top. repeat, adinfinitum. It did this a while back, then seemed to clear up, now it is back with a vengence. 

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Check the following information.......
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513
or
most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. id take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out.

Posted on Sep 16, 2010

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Sometimes if that happens it means that the rollers could not pick up the paper. Try lightly rubbing a bar of soap on the rollers. Just don't overdue it.

Good Luck,
SANTA

Posted on Jan 31, 2008

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I spent 2 hours getting one to print its second page, culminating in putting 2 pieces of fine wire under the paper pick roller rubber to make it work...

Posted on Sep 03, 2008

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