Question about Sharp LC-32D4U 32 in. HD-Ready LCD Television

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Sharp Aquos LC 37D6U

The picture is fine, but the sound suddenly stopped working. We have unplugged/replugged all the lines, turned it off and on to try to reboot, but nothing will turn the sound back on. Help?

The sound stopped one night at 4a.m. and I had my Dish rep come out to see if the Sat. receiver was maybe the cause but 2 days later the day he was to come out I turned my tv and Sat. reciever on and my sound was back much to me and my rep's consternation. You can't fix something that seems to be working. Tonight after he left I lost the sound once more at 2:45a.m. I'm stumped. Rebooted Sat. reciever & tried all I could think to w/ the HDTV... Please helppppppppp,... So much for the Super Bowl, lol.

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  • Expert
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Hi

Issue needs to be isolated. I strongly recommend try alternate options to check if sound working like you can use DVD player, or Tune up for a Free to Air Channel without using to satellite receiver. If sound works with DVD or Free to Air channel it will give you great clue that Issue is related to the connection in between Sat receiver or Sat receiver itself. Please check the steps and post your observation so I can provide you more precise direction depend on what outcome you got. I will be waiting for your follow up.

Good Luck

Posted on Jan 31, 2008

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If you use analog signal or play a dvd or vcr do you get sound?

Posted on Jan 31, 2008

  • Soulvisitor
    Soulvisitor Jan 31, 2008

    I'm guessing that you do...



    My own setup loses sound when my HD signal is not being received fully, Pic is perfect but sound is non existant.



    I'm thinking this is your case, Signal strength..hence randomness....ideally we need the man and check the signal, but I would check the arial connections to box and box to dish, check they are all fully secure and are not in any way damaged.

  • Soulvisitor
    Soulvisitor Feb 01, 2008

    If you use analog signal or play a dvd or vcr do you get sound?

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