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My remote still turns on the tv, but my direct tv, my av reciever and my dvd wont work with my harmony 890. I tried the help button and it did not work. Please help!
I have found when you are not able to control devices, a firmware update will sometimes fix the issue. If you do not know how to do a firmware update, please look at the following link:
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Hi. Try learning the power commands for your Vizio TV from the original remote. The power commands that the Harmony remote is using may not be correct. The following tutorial by Logitech will assist you with this.
This may not be a remote control problem. try turning on the tv directly from the tv and see if it takes longer than normal to power on. Sounds like a problem with the tv.
I had a similar issue and only needed to "re-configue" the remote... Basically, just try plugging it back into a USB cord ( connected to your computer) and go to the original programming home page and click the "Update button." It will re-program your remote as if it was new.. Over time your Harmony may lose or forget the frequency of your various components. This happened to me. Also, make sure the remote has a full charge while you're programming it. Give it a try !
1. Ensure you are using the latest version of the Harmony Client Software. (Pairing is done in the software and the newest version is needed)
2. Ensure that the `Control Devices` are assigned correctly to the Remote & Extender
3. Update the Firmware in the extender and remote\ FIRMWARE:
a. Log into the Logitech Harmony Remote Software on your computer b. Click on the Downloads button at the top-right corner of your screen c. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Update the configuration
a. Once the firmware upgrade is complete, click on the Update Remote button
5. Test the remote
Are the devices you are trying to control assigned to the remote or extender?
I would hook the harmony back up to your computer and the update the remote. If that does not fix the problem then I would down load the firmware and then update your remote. If you still have problems I would check your check your buttons in the program. You can do this by logging onto your Harmony account, select the Activities tab and press on the “customize buttons”under the activity you are trying to fix.Scroll down to the menu exit info buttons and see if there assigned to the correct device and correct command.If none of this works I would see if the menu button works in another activity likeWatch TV or Watch DVD..If the menu button does not work in another activity then the remote may be broke.If it does work then I would try the original remote with your DVR and see if that works.If that works then I would manually teach the harmony remote.Harmony calls this “Learn command” It’s a button in the lower right corner while in the “customize button” tab.. If none of this works then pull out your 45 and put a hole in it. Hope this helps
You DirecTV device may have been reset ack to RF. You'll have to make sure the device is set to accept IR commands in order for the Harmony remote to work on it.
The RF signal is on the XBOX is used for the controllers only.
When using the Harmony 890 with a 360, you will have to use it as an IR (infrared) device. That is the only way to use a remote with the 360. If you have an extra port on your RF extender, you can place the end on the remote senor on the 360 (located under the eject button).
I set these remotes up weekly, it is a product I recommend to people all the time!
But again, the only way to setup a remote with the 360, is to use the IR port as a standard IR remote. Since the controllers run off RF, the learn function will not work, unless you already have 360 remote control to use to do the learn function.
Hope that offers some insight. This information can also be verifies at Microsoft XBOX 360's FAQ page.
Once installed, you will simply
run the program and select
the devices you would like to control from
menus. This program finds the
right codes for you and loads them into
your remote control.
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