Question about Veo Wireless Observer Network Camera

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Veo Wireless Observer bad firmware

I purchased a used Veo Wireless Observer but it appears to be dead. It will power up (power LED & blue light on front goes) but when I try to configure it from the setup utility (via the serial cable) it just comes up with no camera found. There is also nothing showing on the ip led screen,

From what I've been able to see these seem to either just die or suffer from bad firmware upgrades. Is there anyone out there that has had the same problem or knows a solution or if I can source parts. I've used one of these before and really suits the application I purchased it for so would love to get it going.

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  • Ed Dirckze Mar 15, 2008

    I have the same problem. The blue light is on but the little side display that should show the IP address simply bilnks. The I shows up for an instant when I switch the camera; it then changes to three blinking dashes. The camera does not appear on the setup sw.

    Reseller is not helpful at all.

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Posted on Feb 01, 2008

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Hi,


Can you help me? I have an Observer camera too. And I have the problem "no response from camera" (Veo Observer Studio) and I can't reach the camera via Explorer too (the page dosen't exist).
Earlier it is working well except the remote access. I try it resolve and came the problem: "no response from camera".

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Make sure that you are using Internet Explorer 5.0 or higher. If you are experiencing problems, try upgrading to the latest version of Microsoft's Internet Explorer from the Microsoft webpage at: http://www.microsoft.com/windows/ie Method A: 1) Go to C:\Program Files\Veo Observer Studio and delete the files: xrlknc.dll and xrlkncd.dll. 2) After the files have been deleted, try using the Veo Observer Studio again. --or-- Method B: 1) Uninstall the Veo Observer Studio from your computer. 2) Download the latest version of the Veo Observer Studio from our webpage at: http://www.veo.com/Observer/firmware.asp if it still has the same promblem refer to your display or the grafix recommendations

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Oh dear!,Wireless is a pain, could be your firmare needs upgrading if it isn't already,(this is from 2003) you can download it here http://www.veo.com/Observer-Wireless/firmware.asp If not check it's ip address is showing up in the router. Also there may be interference from other appliances or walls and objects; causing it to loose it's wireless connection.

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