Question about Epson Stylus Color 750 + Perfection 1200 InkJet Printer

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Scanner has no power - Epson Stylus Color 750 + Perfection 1200 InkJet Printer

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Hi,

This issue could be due to two reasons 1). The power adapter of the scanner could go bad and needs to be changed, and the other the Scanner it self is gone bad, however you can try few steps given below.

1. Remove the scanner power adapter and clean the metal contacts on both the ends also clean the metal contacts on the scanner as well if possible.
2. Reseat the power adapter on both the ends.
3. Plug the scanner to a different or known good power source
4. Disconnect and bypass the power extensions if used and connect the scanner directly to the wall jack.
5. Try a similar know good power adapter.

Regards

Malik Khan

Posted on Jan 31, 2008

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Scanner Error - Power On Power Off


Hello,

The "scanner warming up" error is usually caused by dirty glass or mirrors in the scanner assembly. Here is a link to a step by step guide that tells how to open the scanner unit and clean the optics to clear the error.

http://www.ccl-la.com/blog/index.php/hp-laserjet-3330-scanner-warming-up-error/

Feb 28, 2013 | HP LaserJet 3300 All-In-One Printer

1 Answer

Printer will not scan


he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

Dec 11, 2011 | HEWLETT-PACKARD Officejet 4500 All-in-One...

1 Answer

My workcentre PE 220 scanner locked . How can I scanner unlocked? Because there is no button in scanner???


Rick Kasper's solution is a good start. There is no mechanical lock for the scanner head (below the glass plate upon which the material to be copied may be placed).
The "scanner" in this context is the optical head that slides along a rail below the glass plate. Its movement from the home position is monitored by a photo transistor. If the scanner head fails to release from its park position under the left hand window as it should, including during the power-up sequence, the failure message will appear.
If you hear a fairly loud whining sound (from the stalled scanner head drive motor) during the power-up sequence followed by the "scanner locked" warning, it indicates that the scanner head is hung up mechanically in its park position below the left hand scanner glass. Verify this by opening the Automatic Document Feeder (ADF) before powering up and note lack of movement of the scanner head assembly. Following the sequence outlined in the service manual, remove the scanner + ADF assembly, open the scanner assembly and move the scanner head on its rail to free it up. Take care to reassemble the scanner head with the white nylon slides properly placed on either side of the head.
If however, during the power up sequence you do not hear the whining noise, it is a sure indication that the motor has either failed or that no drive power is applied, but this is rare compared to mechanical hang-up.

Sep 21, 2011 | Xerox WorkCentre 220 All-In-One Laser...

1 Answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...


Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech

Nov 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Scanner light not working


Good day!Is the adaptor of that scanner has power on it?check if there is power..if there is power and scanner still won't turned on..then mybe there is problem with your scanners power supply..

You can find some knowledgeable person to open it.

mastergani

Mar 26, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

I try to scan a document and it says that I am not set up on pc. I use just the scan button and it still won't scan. Help please!!!


Verify cables connected properly to the back of the scanner
If the scanner is a parallel port scanner it is likely it has two available connections on the back of the scanner. Verify that the cable coming from the computer is connecting to the IN, Computer IN, computer, or similar connection.
Ensure that the scanner is getting power
If your scanner is not getting power it is recommended that you check the connections ensuring that they are connected properly to the back of the computer and from the scanner to the wall. If you have the scanner connected to a power strip and or surge protector it is temporarily recommended that you connect the scanner directly to the wall.
If the computer scanner is getting power, you should notice the inside light come on when the power is first received by the scanner.
After checking the connections you still get no power to the scanner, it is recommended you contact the manufacturer of the scanner.
Additional parallel port scanner troubleshooting
If you have another device connected in between the scanner and the computer, turn off the computer and temporally disconnect the devices connected to or from the scanner. If, after disconnecting these devices, the scanner works, it is likely that another device may have issues or may be unable to work with other parallel devices.
PC Windows users verify no TSRs are running in the background
Press CTRL + ALT + DEL and end task all currently running software except explorer and systray and attempt to scan again. If this resolves your issue it's a possibility that an application in the background such as a virus utility is preventing your scanner from scanning.
Verify the LPT port mode
PC users ensure that the LPT port mode within the computer BIOS is set to either EPP or bi-directional mode and/or try alternating between these two modes.
Update the drivers
Verify that the latest drivers are installed for the operating system being used on your computer. A listing of computer scanner manufacturers and links to the drivers pages can be found on our scanner drivers page.

Nov 19, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Scanner Failure


Scanner failure means the scanner is not making enough light to see the home position. It happens when the scanner lamp ages or is covered with dust. Cycle power is just power off and on again, and see if it goes away.

Jul 02, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Lexmark x5150 scanner locked


Unlock Scanner message
The scanner is locked. to unlock it
1. Press Power to turn the All-in-one off.
2. lift the scanner unit until the scanner support holds it. To the left and beside the scanner support is the scanner lock
3.pull the scanner lock toward you to unlock the scanner.
4. close the scanner lid.
5. power on.

Feb 19, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Dell A940 - Unlock Scanner then press power


See

http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

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