Question about Eureka 5892AVZ Bagless Upright Cyclonic Vacuum

1 Answer

Vacuum doesn't go into carpet mode

Hi, I have the boss 4d model vacuum and the brush isn't turning and it won't go into the carpet mode. I looked at the belt and it is on, but it isn't turning so I don't know what the problem could be. Please help.

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  • frustrated01 Feb 09, 2008

    Brush motor won't come on after sucking in a sock. Removed sock and still won't come on. Unscrewed bottom and saw nothing else wrong. Nothing happened when punched motor reset button--still won't turn on. Any trick to this?

  • Anonymous Feb 26, 2008

    the brush does not start turning when you turn on the vacuum, but there is definitely suction.

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If the model number is 5892AVZ, either the brush roll is bad or the brush roll motor isn't coming on to drive the brush roll. There is a circuit breaker, make sure it didn't trip, reset it if it has.

Posted on Jan 31, 2008

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Looking for Eureka belt 70646A for a Eureka The Boss upright


I just replaced the belt on my Eureka The Boss Smart Vac (Model 4870D). I purchased a namebrand Eureka R belt from a local vendor. I did my best to follow the instructions printed on the bottom of the machine. I turned on the vacuum cleaner and the belt brush was spinning! I dropped it into vacuuming floor mode and the belt wouldn't spin no matter what level I put it on.

I called the manufacturer (1-800-282-2886) and spoke with a very nice woman on the phone. While I was speaking with her I noticed that a silver screw was lodged within the "brush roll control" yellow selector switch. With some shaking it became dislodged and I was able to put the "brush roll control" into the hard floors setting and turn the "carpet height adjustment" all the way to the right, so that it was facing the word "low." I then followed the instructions for replacing the belt again.. (1) remove base plate (2) remove brush roll (3) place new belt around motor shaft and then around brush roll (4) insert left side of brush roll before right side (5) rotate brush roll to be sure belt is centered (6) replace base plate, making sure to insert under 4 little tabs before securing with screws.

It appears that it is very important that the carpet height and brush control adjustment are set to their highest point possible (hardwood setting) in order to get the brush to roll in a carpet setting.

"R" is the correct belt for the 4870 and should be correct for all other 4800 models.

Thank you for posting your problem to this website. If I hadn't seen that others were having trouble, I would have just given up. I hope this long post helps someone that was in my situation.

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