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Switch off the printer,un install existing drivers(not to delete), restart the computer, switch on the printer, check whether system is recognized the printer?.. if not,try with another usb cable, no luck? problem with Logic card if available replace it or else go for new printer.. If system is recognized the printer, switch off the printer, run the driver CD.. connect USB cable when dialog box appears, do rest of the installation process. Shoot test page....Best off luck..
Try this approach instead. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds. When your printer turns back on, try to make a copy using the Copy button on the printer operator panel to verify that the problem is fixed. Then, copying works fine, try to print from your computer again. I hope this helps.
You don't start a print from the printer. The program you're printing from (Word, your e-mail program, Adobe Reader, etc.) sends the print job to the printer and the printer automatically begins printing. Those other buttons are there so you can manually start the operations that need your control.
You'll need to make sure the proper driver software is installed on your computer so your operating system will be able to use the printer. You can find those drivers at HP's website. Pick your operating system from the drop-down menu and you'll find the appropriate software. You can also download the manual and find other information at the site.
If you are putting a document into the printer and want to make a copy of it, press the key that says "copy" on the printers keyboard. Then choose the number of copies you want to make and press the "ok" or "enter" key on the keyboard of the printer.
If the document you wish to make a copy of is located in your computer and you dont have a copy of it to place in your printer - then you need to print the document. Not copy the document. Copy means make another one. You can't copy something that you dont have in your hands. Understand? To print a document that you dont have in your hands, find it on your computer. When you find the document you want to print on the computer, click on "file" in the upper left side corner of your computer screen and slide down to "print" and click on it. Then click on "ok" on the next screen to start printing your document.
If there is no "file" command in the upper left corner of your computer screen when you have the document that you want to print open on the computer - try right clicking with the button on the right side of your mouse in the center of the document and find the "print" command on the drop down list and click on it. Then click on "ok" on the next screen and this will start the printing of your document.
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.