Question about Webroot Spy Sweeper (spysweeper) for PC

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Final WebRoot Question

I'm finally 1 step closer from removing webroot for my laptop but I have this one problem webroot gave me a ssccleaner to clear out the webroot files and get rid of it but when It finishes the clearing it goes to sort of a blue screen saying there was some sort of error anyone know what to do?

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  • 4 more comments 
  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    Ok thanks I'll mark it as fix ya cant install ccleaner now cause my bro is on laptop.

    Not to cause any confusing sscleaner and ccleaner are two different programs.sscleaner- removes webroot stuff.

  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    Thanks for info though, but earlier today I learned my trend micro is both anti spy and virus protection.. so best buy is a bitch for scamming me.

  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    So use ccleaner? then the sscleaner?

  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    Its not working so im going to take it in so geek squad can fix this

  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    Ok, I'll try n do that.

  • Patrick Shaffer
    Patrick Shaffer Jan 31, 2008

    Ok, I got it I ran the sscleaner in safe mode and spy sweeper is gone :)!!

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Ccle3aner not a bug

Posted on Jan 31, 2008

  • 2 more comments 
  • nick helpap
    nick helpap Jan 31, 2008

    run counterspy ok free for 30 days that tell u truth way better cleaner ok

  • nick helpap
    nick helpap Jan 31, 2008

    ya dont matter that program dont always get it all need to run few scans from few progra,ms to make sure everone gets differnt stuff

  • nick helpap
    nick helpap Jan 31, 2008

    no dont u ssccleaner just ccleaner

  • nick helpap
    nick helpap Jan 31, 2008

    hey dont nee dto do tha try to unstall it download latest verison from spysweeper.com ok

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1 Answer

Bought new hp laptop with bundle it came with webroot anywhere 2015 part of the keycode was scratched off


Easy task!

Go to Best Buy, or the store you buy it, and get if you has warranty, a new webroot AV.
Carl

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try downloading the newest version, reinstall the program. does that solve it?

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Difficulty uninstalling webroot off my computer


Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next." Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."

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My webroot spy Sweeper is from on my computer what do I do . I tried to uninstall could not.


If you are using OS XP and above.. use the "Restore Utility" function to restore your system to the point before you install the software.

or

You can use a commercial uninstaller ie Final Uninstaller, Perfect Uninstaller, etc.. to uninstall the program.

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Webroot problems


I just went through this this afternoon, I spent 8 hours removing and updating and loading McAfee and running it too.

Webroot is a bad program, it is hard to remove and some of the componets just cannot be removed unless you do a search for the file and then delete it....if you need a certain dll then the anti-virus should detect that and remove or quarantine it.

I would suggest that you remove Webroot, and install another anti-virus program...I swear by McAfee, it removed over 30 problems or quarantined them, it works and is well worth the money spent....If you have Comcast, it is FREE to download on all of your computers in your home....just part of the internet service.

PS...Uniblue registry booster is no good, and another one that is hard to remove...it has spyware too.

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Reinstalling webroot antivirus


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I have a subsription with McAfee and I cannot download the software before having this webroot spy sweeper removed.I cannot find it on my computer and never had a subscription with this webroot spy...


first uninstall the webroot spy sweeper through the following steps.
1.click start 
2.go to control pannel
3.open 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer

7.open mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper

8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

5 Answers

My Webroot Backup Password Won't Work


OKAY HERE IS THE SOLUTION! FIRST OF ALL IF ANYONE HAS THIS PRODUCT AND MAY HAVE INSTALLED IT ON ANY COMPUTER OTHER THAN THEIR OWN, IT IS POSSIBLE THAT SOMEONE ELSE HAS REGISTERED THE PRODUCT AND IN DOING SO, THEY WOULD HAVE CREATED A USER ID: AND PASSWORD: IN THIS CASE YOU WOULDN'T BE ABLE TO PROVIDE THIS INFORMATION BECAUSE IT WOULD BE IMPOSSIBLE TO GUESS THEIR CHOICE OF NAME AND PASSWORD. THIS IS WHAT HAPPENED TO ME, MY BROTHER'S COMPUTER WAS MINE AT ONE TIME, HE THEN PURCHASED IT FROM ME AND REGISTERED THE SPY SWEEPER SO THAT IS WHY I COULDN'T PROVIDE THE CORRECT PASSWORD.

SOLUTION; NO MATTER YOUR CONDITION, IF YOU ARE GETTING A PROMPT FOR A USER NAME AND PASSWORD AND NOTHING WORKS, THE FIRST THING YOU MUST DO IS CALL SPY SWEEPER (I MUST TELL YOU A BIT ABOUT THIS AT THE END) AND MAKE SURE THAT IF YOU USED YOUR CREDIT CARD TO BUY THE SOFTWARE THAT IT IS YOUR NAME THAT IS REGISTERED TO IT. IF YOU ARE NOT THE ORIGINAL BUYER YOU HAVE NO RIGHTS AS YOU SHOULDN'T. SO AFTER YOU DO THIS, YOU THEN REQUEST SOFTWARE FROM WEBROOT TO BE EMAILED TO YOU.. THE SOFTWARE 'WIPES ALL PREVIOUS WEBROOT INSTALLATIONS' FROM YOUR HARD DRIVE.. IT IS A 'DELETER'. WHILE STILL ON THE PHONE.. REQUEST ALSO A EMAIL LINK TO REINSTALL WEBROOT ALONG WITH YOUR PRODUCT KEY... AFTER THE DELETER, REBOOT AND NOW GO INTO YOUR EMAIL AND CLICK ON THAT 'REINSTALL' LINK.. THIS WILL START A PROGRAM THAT WILL SAY 'RUN' SO RUN THAT AND WHEN PROMPTED PUT IN YOUR REGISTERED PRODUCT KEY..

WALLA.. NOW YOU CAN EITHER CREATE A NEW (WORKING) USER NAME AND PASSWORD OF YOUR OWN OR SIMPLY CLICK CANCEL TO THE 'ONLINE BACKUP' REGISTRATION BY JUST CLICKING ON 'CANCEL' WHEN YOU DO THIS YOU WILL NO LONGER GET A PASSWORD PROMPT!! I PROMISE.. I AM NOT GETTING ONE NOW.

SO THIS PROBLEM OF BEING PROMPTED FOR A PASSWORD HAS NOTHING TO DO WITH GOING INTO THE REGISTRY AND DELETING ENTRIES.. NO YOU HAVE TO CALL WEBROOT AND REQUEST THESE LINKS AND FOLLOW THESE INSTRUCTIONS.

PHONE SUPPORT: I PROMISED TO MENTION THIS SO HERE I GO. WHEN YOU CALL WEBROOT'S FREE PHONE TECH SUPPORT YOU WILL HAVE TO WAIT AND LISTEN TO JAZZ MUSIC FOR AT LEAST 1 HOUR. DURING THE 1 HOUR WAIT YOU WILL BE ASKED OVER AND OVER TO OPT FOR THE PHONE TECH SUPPORT # THAT HAS A MUCH LESS WAIT TIME THAN THE 'FREE' PHONE TECH SUPPORT.. YOU WILL, HOWEVER, HAVE TO PAY MONEY FOR THE FAST RESPONSE. I WAITED, I JUST DID OTHER STUFF WHILE THE JAZZ PLAYED AND PLAYED.

ANOTHER OPTION IS TO HAVE WEBROOT TAKE OVER YOUR COMPUTER REMOTELY.. THIS LOVELY OTPION WILL COST YOU MORE THAN THE SPY SWEEPER PROGRAM ITSELF AT $29.99?? NO THANKS WEBROOT!

SO NOW YOU KNOW..
IF YOU NEED HELP WITH THIS OR ANY OTHER COMPUTER PROBLEMS AND YOU LIVE IN NEW YORK VISIT HTTP://VIRUSREMOVAL.VPWEB.COM :)

GERARD

Nov 24, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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