Question about Canon ZR90 Mini DV Digital Camcorder

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Not able to load a cassette in ZR90 camcorder

Hello! Recently I got my camcorder CCD problem fixed by Canon and whn I recieved it the picture was working fine but I'm now not able to load a cassette and record it ... as soon as I insert the cassette after couple of seconds I hear a Beep and message "remove the cassette"

Could someone please let me know how to resolve this problem other than sending it back to Canon

Thanks

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  • 2 more comments 
  • koolkatt Mar 04, 2008

    I bought my Zr90 at Future shop and the warranty is now over. I also receive the remove the cassette message along with beeping. When I brought it back to them not one person there knew what the problem was. They passed it around to 5 different people and they all had the same response. I also brought it to Henry's camera and no one their knew the cause of the problem either. If there is a solution to the problem I would love to know. Thanks

  • mom25in5 May 24, 2008

    Hey!



    I just encourntered this same problem - 10 minutes after being able to record. Frustrating!

  • Anonymous Oct 07, 2008

    I have the same problem & it doesn't matter what tape or plugged into electrical outlet just used the camcorder about 30 mins before can not figure out problem?

  • Tim Babcock
    Tim Babcock May 11, 2010

    How does it run when you plug it into an electrical outlet?

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5 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: Message reads eject. won't eject

My camera did the exact same thing. I called Canon tech support and they advised to unplug power cord, remove large main battery, and remove smallbackup battery. The small back up battery is under a small door under the main backup battery. With everything disconnected, turn camera to "camera" and then to "vcr" and then to off. Wait a few seconds. Put everything back together and try to eject again. The tech said that resets all the mechanical parts. However, it did not work for me. They now want me to send it to them for a paid repair. I have done some research on the internet and this is a VERY commom problem and it usually costs about $150 to correct via Cannon. Many times the problem occurs again. I am very very frustrated. I pulled my camera out last night to get it ready as my wife is 9months into her pregnancy. Now, I have to send my camera away for 5-9 days. Really really upset.

Posted on May 29, 2007

  • 1 Answer

SOURCE: instruction manual

i had the same problem. you may have plugged your power supply into the a/v slot near the function button..that is what i did. there is another place near the lens to plug it in. try that and then finalize should be an option.

Posted on Mar 22, 2009

  • 18 Answers

SOURCE: Cannot load a tape into camcorder

I had the same problem. Checked the site and found a solution of dropping the camera onto a carpeted floor from about 1/2m to 1m. Thought that it was bullsh1t but was desperate and so tried it. worked a treat!!!

Hope this helps.

Posted on Aug 13, 2009

  • 1 Answer

SOURCE: Canon ZR90 has a blank/black

I have the same problem with my Canon ZR90. I have had it off & on for awhile now where sometimes it works & then it will not. I also am getting grey lines on the playback via the screen in the camera and on the computer while importing. Just called Canon and they are sending a call tag for the replacement of the video sensor (that's what they are saying the black screen is about). They pay for shipping and if it is another problem they will contact me. SO the recall is still available.

Posted on Mar 10, 2011

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Recording


Connon will fix it for free!

Visit Cannons web page
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Dec 27, 2007 | Canon ZR90 Mini DV Digital Camcorder

2 Answers

No image


Connon will fix it for free!

Visit Cannons web page
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Dec 16, 2007 | Canon ZR90 Mini DV Digital Camcorder

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Canon ZR90 Mini Camcorder - Horizontal Lines in Viewfinder and Screen


Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factory defect ccd imager. the company recalled those units and replaced with a stronger version of ccd imager ( they are still doing it). check it out.

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No picture


Connon will fix it for free!

Visit Cannons web page
Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

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http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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ZR90-Shutter off


model zr90 has a problem in CCD try to check to Canon service center.

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