Question about Garmin StreetPilot C330 GPS Receiver

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I can't charge my GPS while I am in the car

It won't hold a charge through the car charger. I can charge it when it is connected to my computer. I just changed the fuse on the charger, but that hasn't helped. What else can I do?

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  • MarkCes Jan 31, 2008

    Thanks for your response.



    The car cigarette lighter works. I have a car cell phone charger, and that works using the same outlet.



    I am using the Garmin cables and DC adapter that came with the unit. I think it is the cable - that's why I tried replacing the fuse. Do you have any other suggestions?

  • MarkCes Feb 02, 2008

    I called Garmin about this. Their customer service people have been very helpful and am sending me new equipment.

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  • 174 Answers

Verify that the car cigarette lighter outlet is working. Do you have something that you could plug into the lighter like a light?

With the car running plug the Garmin into the cigarette lighter outlet. Does it come on without pushing the ON button? If the answer is no then there is either a problem with the cable or the cigarette lighter outlet. It should come on by itself if the lighter is working. Also are you using Garmin cables and DC adapter?

Posted on Jan 31, 2008

  • audiqv8 Jan 31, 2008

    Replace the DC adapter with a Garmin adapter, do not use any other type of adapter. The Garmin DC adapter step down 12vdc to 5vdc. Using an unauthorize DC adapter can fried your unit.



    Or you could buy one of those multi outlet adapter which does have an led light and try your old cable with it. Or take the unit to another car and see if it works. With the car running plug the Garmin into the cigarette lighter outlet it should come on without pushing the ON button.



    With the Garmin ON, unplug the adapter and the unit should warn you that it has lost external power and will shutdown.

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Common issue. Steps to troubleshoot/solve:
1. Pull off face, press reset tab.
2. If unit wont turn on or if turns off immediately, connect to home computer using mini usb on side of gps (any usb cord that fits will do). This will charge the internal gps battery, which is discharged.
3. You will not be able to see the gps charge indicator while the usb cord is plugged into the unit. To check charge level, disconnect it, turn it on, and note the large "battery" icon.
4 Do you have a dead internal battery? If the gps holds a charge from your computer usb port, you don't.
5. If you have a dead battery, Google DIY replacement. With some soldering it can done for $15 total.
6. If you don't have a dead battery, the issue is charging from the cigarette lighter socket. Your car socket may have blown a fuse (check car manual). Your charger unit may have blown a fuse (unscrew the tip, check fuse inside). Also, some car sockets don't work when the ignition is off. Test yours.
7. There is a good chance the connection of the charger wire to the gps cradle is the problem. Fiddle with that. Replacement cradles are available for the c340 at about $25.
8. If your unit is not charging from the cradle/socket, buy a 12v usb cord. Plug into socket and into usb port of the gps. This is a workaround or alternative to buying a new cradle.
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