Hi,
Keep the red and black wires were they are. They are the hot wires.
The green and the white wires can be connected together as the "neutral" or white wire and the "ground" or green wires are esstenially a redundant connection for safety.
Sometimes you will need to wire nut the green and white to a separate wire so that you have only one wire to get into the outlet.
I hope that this will help you to solve your problem!
Thanks for using Fixya!!
Heatman101
This sounds like you should call an electrician, or someone that knows wiring. Red and Black are both hot, White is neutral, and Green is ground. Remove the ground strap from the center of the terminal block to the case. Put green wire to the case, white in the middle, and red or black to either side. Your last question I do not understand. But it sounds like you need an electrician to connect a 4 prong receptacle, with the proper 4 conductor wire to your breaker box.
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