Our printer is not feeding paper properly. We have rotated the wheel grabbers. But we also found a loose skinny spring in the printer drawer. We cannot figure out where it should attach. Can anyone help!?
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The 'drop down paper grabber' gears are not turning, and the printer gives you an error saying to make sure there is paper in the printer.
All of the fixes on the internet are for working printers, and their approach is to clean the rollers if they are not grabbing the paper. They are assuming they are turning properly and the rubber grabbing wheels are wither dirty of dried out.
In my case, however, the gears were not turning, and so the rubber grabbers wheels were not turning, even though the whole 'paper grabber' unit was dropping down properly
Just inside the paper loader tray, along the top, there is a metal rod. It is about 1 inch from the front.
The gears from the drop down paper grabber are supposed to meet a gear that resides on this rod and sort of floats on it. However, the gear on my printer slipped to the left, and was not making contact with the other gears.
You can gently put your finger on the gears as you do a copy command, and confirm this.
To fix the printer, I just slid the floating gear over to the right and into place, and the paper began feeding properly.
Why there is nothing to keep the gear in place is a mystery to me.
This is a "Paper Feed" kit and comprises several small pieces including rollers, springs and friction separator pad. Some models have several of these and will be named "PF1 kit", "PF2 kit" etc normally one for the manual feed tray and one for the paper drawer.
If you look at the front of the paper drawer, you will see a spring loaded friction pad in the centre used to hold back all but one sheet of paper. Directly above this in the printer chassis will be a loose rubber roller assembly which grabs the sheet of paper. together, this collection of parts is called a "PF kit".
The printer memory counts the number of pages fed and will count down an estimated useful life of these parts but this is at best a "guess". When they will no longer reliably feed fresh new paper without jamming, they probably need replacing.
I fixed mine!! I cut a letter size paper in half lengthwise (so it was skinny and long). Held the printer on my lap with both top and bottom trays open. I noticed the white pegs and skinny black roller inside were turning when I turned it on, so I waited til they were spinning and slid the paper between them along the right side. (Kind of a reverse feed). Had to do it between the crazy ink returns. Yes, the paper crumpled a little, and I did it a couple of times with a couple of papers. Something gave, because after that it started feeding properly again!
Sounds like there is something that has fallen into the paper feed path. Shutdown printer, unplug power from back of printer, and remove paper. With a flashlight, inspect the area around the paper feed roller for any debris (one time I found a penny lodged on the left side of the roller) that might have fell inside path and for damage to rubber wheels. Ink can build up on rubber wheels causing the paper to misalign. This can be cleaned off with q-tips and 91% Isopropal Alcohol or Dilute. If debris is found and cleaned then reload paper into feed path, make sure paper guide tab is in position against paper source. Plug printer power back in, turn on printer and push the paper feed button. If that doesn't fix problem the only other solution is the replace the paper feed roller or buy another printer. Let me know if this fixes the problem or if you find another issue. Have a Nice Day!
''grabber'' roller out of work sometimes, you may try
1) there is a input paper sensor around roller, the roller out of runing if the sensor is not senitive enough or sensor switch dirty,
clean the sensor as you can find it,
2) Lighter-weight paper feeds and prints fine, which means this paper input sensor works ok, but you need to make sure they are same paper input sensor,.
3) the paper surface bright and the roller worn could be cause paper feed fail, you need clean the roller anyway. still not fixed, you need to adjust the roller pressure by increase the spring force.`
This might work for you - it worked for me. HP paper was feeding crooked. Checked the "Paper Type/Quality" in the printing options window - mine was set to Photo Paper. When I changed it to Plain Paper, the paper fed evenly. Hope this works for you.
I was having a similar problem. After finding the service manual (4402_X73.pdf) and taking the thing apart, an ink-covered broken spring fell from the inside. I checked around the 'Maintenance Station' and found the other half still hanging. Apparently -because I haven't got a replacement yet to confirm- the spring goes across the bottom of the 'Maintenance Station' to a lever on the other side. If someone can tell me where to post a picture of the thing, I'll gladly do it.
First off, does the wheel indicate the proper size paper. Be sure to place close attention to the icon. Second, when you slide the drawer out, in the middle of the right edge, there is a spring loaded pad. Carefully peel the cork off, and rotate it 180 degrees, or you could switch it with the other drawer. Other than that, there might be a small wedge of paper in the lower switch, located in the middle of the paper path, between the paper guides. It may be next to impossible to see unless it is taken apart.
You may have to fabricate a new anchor for one end of the spring on the side opposite the control panel. There is a wimpy plastic tab that breaks off here, right next to a black Phillips-head screw. Remove this screw and bend a piece of light wire around it, leaving a small hooked end sticking out for the spring to fasten on to. Replace the screw and install the spring. When you install the spring, it must go over the top of the tiny white plastic wheel, in the U-shaped groove.
This is how I repaired my PC430 several years ago and it's still working fine.