Question about Philips SA5125/37 MP3 Player

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Freezes and wont charge

I have had my Philips GoGear mp3 player for only a month and one day its screen completely froze.
It refused to do anything and I left it on all night so it would just run out of battery. When I plugged it up to the computer for charging I left it there for several hours, and when I tried to turn it on it wouldn't come on.
When plugging it up to the computer it will only stay on and charge for a few seconds then it dies and I have to push the reset button. When I finaly got it to charge enough to turn it on it only went to the GoGear screen and then froze up and wouldn't even let me turn it off.
How do I fix this problem?

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  • kirstychan Feb 07, 2008

    your solution was dead on !!!!

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  • 8,596 Answers

Try repairing the device:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

You may have to charge the device fully for 3 or 4 hours AFTER this process is complete.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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1 On your computer, select Start >
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> Aria Device Manager > Philips Device
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2 Turn off GoGear Aria before you
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3 Press and hold the volume button
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WARNING: this process will erase all songs off the GoGear.
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Grrr


WARNING: this process will erase all songs off the GoGear.
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Continue holding the volume + button.
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