Question about Brother IntelliFAX 2800 Laser Fax

2 Answers

Document feed problem

I just got this machine. I get it all set up and try to copy but the document won't feed properly; plus the machine is making a clicking sound. any help?

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  • 2 more comments 
  • ma_pottsy Jan 31, 2008

    There is nothing in the manual about this problem -- at least I did not find it. I went through the routine maintenance yesterday and did not notice any paper bits around. It is like the document feeder won't pick up the page, then the copy is not right because the original doesn't feed correctly. Any other ideas?

  • ma_pottsy Feb 01, 2008

    I am at a loss here. When I try to copy a document the machine like clicks and doesn't take the document; when it does it is still noisy; most of the time the copy is only a partial. the actual print quality is good though. any help out there?

  • ma_pottsy Feb 01, 2008

    This is the intellifax 2800, not supposed to need drivers; it is not connectred to a pc. Have checked for paper, none found. thanks

  • ma_pottsy Feb 01, 2008

    Hey , the drum was supposedly replaced not long ago. I bought this unit used. Anyway, I am kinda lame with tech stuff; How exactly can the proof be found when I stop printing?


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Ya do u have all latest drivers install fom brother website unplug it all off for 2 min then all back in with new driver install

Posted on Feb 01, 2008

  • nick helpap
    nick helpap Feb 01, 2008

    also u may wann cheak the feeder for thin pices paper that got stuck in ther pop top off cheak rollers thats feed paper in ok


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Here is the manual for it go through it carefully and u will find the solution to ur problem.
Click here to download.Once u enter this site type ur email id and then click start download.

And i am further looking for a sol. to ur problem.

please don't forget to rate me as fixya..

Posted on Jan 31, 2008

  • 1 more comment 
  • Priya darshan Jan 31, 2008

    You need to have adobe acrobat reader to view the manual in pdf format.
    Click here to download it.

    And one more thing is open the cover remove the drum/toner unit and check for jammed piece of paper under of in the drum unit.

  • Priya darshan Jan 31, 2008

    Also look in or around scanner area to see if there is any foriegn material trapped in paper handling area.

    This is area where the original document feeds through.

  • Priya darshan Feb 01, 2008

    Needs fuser replaced from the sounds of it, but may be drum.

    Fuser above

    Drum below

    link to purchase

    can prove if drum or fuser by stopping print at about half way and
    checking if fault is present when stopping paper before fuser but after


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