Question about Creative Labs Zen Digital Media Player
When I turn on my zen, the screen goes completely white but the music still comes out of it. I've tried pressing reset numerous times. I've also tried leaving it plugged in overnight but nothing changes. It is still playing music I just can't see the screen. PLEASE HELP SOON!
I have the same problem .. But i found a trick ...When you have a blank screen.
1 you must listen music else press play until you listen it
2. flip the switch on the side to lock position
3. press on buttom the next tune 1-2 seconds
4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..
7. else repeat ( most time once is ok but sometimes 2 or 3 times)
Posted on Feb 03, 2008
The white screen of death is caused by a faulty LCD; the first batch of Creative Zens from the factory were not manufactured well. You'll need to replace your LCD. Buy the LCD at: http://www.thegadgetdr.com/Zen-LCD-Screen-p/zen-lcd-screen.htm
Watch the installation video at: http://www.youtube.com/watch?v=wCRBjiPZUnc&feature=channel_page
Posted on May 04, 2009
The Creative Zen white screen of death is caused by a slightly loose
casing that prevents full contact of the LCD screen. I've tried
everything tried all the 'fixes' I've found on the internet and none of
them work. The one that comes closest is freezing it, although that's
definitely not a long-term fix.
Last evening, I tried gently squeezing the casing - right in the middle (be very, very careful not to break the LCD screen). My Zen immediately booted up properly. I shut it off and left it for awhile, then turned it on and, again, it booted up just fine. I listened to music on the Zen all night long, then shut it off this morning. A few hours later, I turned it on again and, again, it worked just fine.
If you try the 'squeeze', you might try it around the edges of the screen first, rather than risking messing up the LCD. Anyway, my brother is an electronics expert and I described the problem to him before I told him the 'fixes' I'd tried. He knew immediately that it was a contact problem within the casing.
I should point out that you don't have to squeeze the Zen every time you turn it on. If you get it right the first time, it'll keep working...I don't know for how long, but here I am approximately 24 hrs. later and mine's still working fine.
Posted on Apr 18, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 03, 2010 | Creative Labs ZEN V Plus MP3 Player
Jun 07, 2009 | Creative Labs Zen Digital Media Player
May 21, 2009 | Creative Labs ZEN V Plus MP3 Player
May 16, 2009 | Creative Labs Zen V MP3 Player
Oct 19, 2008 | Creative Labs Zen Digital Media Player
Sep 19, 2008 | Creative Labs Zen Digital Media Player
Aug 16, 2008 | Creative Labs Zen Digital Media Player
Mar 24, 2008 | Creative Labs ZEN V Plus MP3 Player
Nov 19, 2007 | Creative Labs ZEN V Plus MP3 Player
Dec 05, 2017 | Creative Labs Zen Digital Media Player
1,018 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: