Question about Brother Multi-Function Center MFC-665CW All-In-One InkJet Printer

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Not reading printer

I installed 5 new black OEM cartridges into printer, 3 in the last 24 hrs, "CORRECTLY", it keeps saying either no cartridge or NO INK, never had any problem before and no problem with the other colors, these are getting expensive and don't use them, brother no help, can you help me? I am a homecare nurse and use the pc and printer daily

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  • Deborah Offenberger Jan 31, 2008

    where is my live chat

  • Deborah Offenberger Jan 31, 2008

    no, right out of package and into the machine

  • nasmun Oct 03, 2008

    same thing happenned to me, im not sure what the exact reason is..but i installed the ink cartridges right away when i bought the printer..it still didnt seem to work

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Were the cartridges left out of the printer for any length of time? The inkjets dry out and then are unusable completely. This happened with my Brother printer and it would have cost more to get them replaced than to buy a new printer. But with mine, all the cartidges were left out for a few days/weeks before I got it secondhand. The message kept saying 'no ink' or to troubleshoot.

Posted on Jan 31, 2008

  • Freelady2 Jan 31, 2008

    Sorry I didn't make my question clearer; I meant was the machine left without a cartridge in it? The heads inside the printer can dry out if there is no cartridge installed.

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Sounds like a badly clogged nozzle. If you are using aftermarket/refilled cartridges, the changes are the ink is not up to manufacturer specs and has dried and clogged the nozzle. The best way to clear this is to take a new black ink OEM cartridge and run the deep cleaning a number of times (at least 3) to see if the nozzle can be cleared. If you continue to use non-OEM cartridges, I would keep a set of OEM cartridges around for nozzle clearing purposes. Also, take the aftermarket ink cartridges back to the vendor and either get an upgraded cartridge or refund.
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Regarding the new fuser not working, I'll have to get back to you on that.

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