Question about Brother MFC-665CW All-In-One InkJet Printer

2 Answers

No Cartridge I only use OEM cartridges, I keep putting in a new black on and it keeps saying "NO CARTRIDGE - BLACK" not under warranty, is there someway to reset machine or any suggestions, they are 27.00 each and I have now bought 5 of them, help please? I keep doing exactly as it says, no problems with other colors

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  • Deborah Offenberger Jan 31, 2008

    yes has ink, all the 5 have, well I had needlenose plyiers and tried to pull the sensor, couldn't , so I just reinserted cartridge and it started working, thanks for your help

  • Mergatroid May 11, 2010

    Remove the cartridge and look into the back of the cartridge slot. You should see a black U shaped sensor.



    If there is spilled ink on it, the pcb will have to be removed and
    cleaned. Ink is conductive and can cause false readings from the sensor.



    If it is already clean, unplug the machine and remove the new black
    cartridge. Plug the unit back in, and wait until the "Bootup" operation
    stops and there are no more noises.



    Install the black cartridge and close the cartridge cover.



    If that doesn't work, there are only 2 remaining possible causes. The
    sensor is bad, in which case the board would have to be replaced, or
    the main board has gone bad. The latter is pretty unlikely.



    You should look into ordering a sensor pcb from a local Brother service
    centre if the cleaning doesn't work. They're not expensive.



    One last thing, make sure there is ink in the cartridge you are
    installing. At the rear of the cartridge, there is a window for the
    sensor to look into. You should be able to see ink in it. If you can't,
    buy your cartridges somewhere else.

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Putting paper or black tape over the sensor is not a very good idea. If the ink runs out 100% the machine cannot detect it. If you get air in the ink tubes, and the air reaches the print head, best case senerio is you'll have to do several cleanings with a new cartridge to get that colour working again. Worst case senerio, the air reaches the head, the owner stops using the machine for several weeks or a month, several cleanings are performed but the head had permenantly clogged nozzles, Brother leaves some small amount of ink in empty cartridges for a good reason.

This IS a good thing to do if you want to permenantly stop using colour though.

Posted on Feb 14, 2008

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I am sure this is the same problem as the 440cn. each cartridge has an optical window on it where the sensor measures the ink level. what u do is put a folded piece of paper over this window and reinsert the cartridge. this makes the sensor think that cartridge is full and should reset the ink meter. the printer should work fine.

Posted on Jan 31, 2008

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