Windows vista versus printer
The answer to your problem lies in HP. Here is what you need to check (and even though your printer is an older model I suspect HP will have an updated driver for it). Go to the HP website...do the normal thing of putting in your model et al and wind your way through the maze until you get to a page that will show you the CURRENT driver for your printer. By current I mean most recent.
Often you will also find what it supports. There is VIRTUALLY NO REASON the printer should not be supported (and if there is not a driver...complain loudly to HP). Download the driver to a named temporary file (i.e. myhpprinterdirver) you create (follow the prompts). Then uninstall everything connected with the printer....that means the add/remove dialogue where you uninstall and (upon completion) go back in and remove the HP directories.
Having done that turn off the computer, plug in the printer and turn the computer on (plug and play should detect it), and (if I remember correctly) escape from that dialogue, go the temporary folder you have created and run the setup program. FYI...HP, for reasons that amaze many of us, created very large files (actually with many drivers in them) for downloading. After you get your printer running you may want to delete the folder if you are tight for space on your drive. This should work if (and this is an if I stress with all people) your machine is maintained. That translates to running scandisk once a week, defragmenter once a month, using Ccleaner (free on the internet), using Spybot Search and Destroy (also free), and Avast or AVG for a virus scanner....(also free). Just those tools eliminate cross linked files, registries that have a zillion old links, unnecessary junk, etc. Deleting programs you do not use is also suggested. Now why do I suggest this...well, it's simple (at least from my perspective) the more stuff you have the more can go wrong (hiccups) and not doing maintenance or protecting your machine can make problems like you are having difficult to solve. As an example I have had what I can only call (and it was a singular interrelated problem) operating-system-driver-multiple application messes that required reloading in a specific sequence to fix the "issues". This may be a bit of an overkill as a response but (since I find most folks don't think "maintenance" on a product infinitely more complex than an automobile but would never not change the oil) it should cover all the possibilities. On the slight chance that it does not work try the printer on another computer. If that does not work you may have a defective printer. The more or less normal life in a heavy office environment on an older ALL-in-One is 4 years. I have had a 1210 (older than yours) for (I think) 6 years and it gets a real workout...I refill the ink cartridge weekly. Trust this helps. Tango.
Jan 25, 2008 |