Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse

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Installed software, connected signal usb part - neither mouse nor keyboard work at all

Dell dimension 3000, installed software, followed directions, etc., but nothing. Trouble shootting brought up no help. what are my troubleshooting options?

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  • ruthieonline Feb 07, 2008

    Thanks for your responses. I solved it by returning ti and getting a logitech wireless set. Works great.

  • Edmund Lorenzen
    Edmund Lorenzen May 11, 2010

    Does it show an unidentified item in your device manager?
    (manager accessible from rightclicking "my computer">Properties>Hardware>Device Manager)

    Have you tried other USB ports?

    Please tell us what you have tried so that we can tell you what is next for you to try.

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Yes!!! it shows up on your device manager. Usually, it has a big yellow question mark logo on a specific device that it didn't function.

Posted on Feb 05, 2008

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