Question about Samsung SCX 4521F All-In-One Laser Printer

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Communication error I have SCX-4521 F all-in-one fax machine. For the last couple of days iI have a problem sending long distances faxes to the USA (we are in Canada), and sometimes within Canada. It eitther gives me "communication error" or "no answer" report. I tried to send faxes from the same line from another fax machine without any problems. Pls help, since I bought this machine on Dec. 7 and can't returned now. Thanks in advance for your help. Regards, MIla

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  • earsh May 04, 2009

    hi



    Am also facing the same problem (Communication Error), I check with my Phone connection, Its working fine only.

    Please give the right solution for me.

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I can give you a general answer. If the other fax machine is an older model, it probably has a slower baud rate. You probably have an option to slow your machine down. It goes thru a process to setup a tx speed, if it is not satisfied with the clarity of the line, it will timeout, hence your error. I would slow it down in increments until you get a reliable connection. If it only happens to one place, there is a possibility of a compatibility problem, which also can be solved, but would require service modes to do.

Posted on Mar 08, 2008

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Hi i bought a scx-4521 f all 5 in one ther wasn't a manual pls let me know how to fix the fax and copire and send me a user manual cheers anura


We cannot determinr if there is or is not a problem with th fax/copier until we know if the machine will operate in accordance with the instructions provided in the user's manual.

Visit the support section of the Samsung web site and order a replacement user's manual. If it is no longer available, you will have to try to find one by doing a Google search or perhaps trying E-Bay.

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Your long distance access is being blocked by the telephone company for some reason.

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Good Day Sir, Hope my suggested solution will resolve your problem.

Condition: The incoming fax has a blank spaces or is of poor-quality.

Solution:
  • The fax machine sending you the fax may be faulty.
  • A noise phone line can cause line errors.
  • Check your machine by making a copy.
  • The toner cartridge, referring to "Replacing the Toner Cartridge".
Redistributing the Toner
  1. Open the Front door.
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  3. Gently shake the toner cartridge from side to side five or six times to redistribute the toner.
Have a nice day and God bless.

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Plug a phone cord into the LINE port of your machine. Ideally it should be a dedicated phone number, but you can share a line.

Sending a fax is just like making a phone call.

Load your original face down , dial the fax number, press send or start.

Receiving will be automatic.

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place original in the adf or glass for fax
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When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.

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