Question about Compaq Presario 5000 PC Desktop

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Problem with coputar

My wife computar gat a problem it turns on but the windows will not start. Its saying we apologize for the inconvenience but windows did not start successfully, a recent hardware or sofware change might have cause this.

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  • kmop Jan 30, 2008

    thanks alot

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Posted on Feb 11, 2008

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Hi when you turn the machine on keep pressing F8 key until the sub menu appears. Once in there select last known good configuration. press enter and allow the computer to boot. If the same thing happens repeat the above but select safe mode and see if it boots then. If it doesn't you will have to reinstall windows if it does shut down and restart.

Thanks J

Posted on Jan 30, 2008

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Try entering the boot menu by pressing F8 when the computer is doing its self test but before windows trys to start. Then choose boot to last known configuration. Try to remove any programs you installed before this problem

Posted on Jan 30, 2008

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