Question about Xerox DOCUMATE 510 Flatbed Scanner

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Line through image

When I use the feeder, each page comes up with a vertical black line all the way down the middle of the document. This does not happen when I just put the document on the flatbed.

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There is some contamination on that side of the glass. Look on the side where you feed in the paper in the scanner.
Only takes a smallest of spots on the glass where the lamp parks in the document scanner mode.
Clean that throughly and see if maybe there is something on the bottom of the seal glass. Like i said, it can be a very small very hard to see mark on the glass.

Posted on Jan 31, 2008

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Related Questions:

1 Answer

Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

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Probably there is nothing wrong with that scanner, just open and clean document feder with alcohol or glass cleaner.

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Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
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