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Re: Line through image
There is some contamination on that side of the glass. Look on the side where you feed in the paper in the scanner.
Only takes a smallest of spots on the glass where the lamp parks in the document scanner mode. Clean that throughly and see if maybe there is something on the bottom of the seal glass. Like i said, it can be a very small very hard to see mark on the glass.
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If when you copy or fax something and it has a black line running down the page, it is often caused by a dust, dirt spot or mark on the glass where it is being scanned. The easiest way to resolve this is by cleaning the feeder glass that reads it with a clean cloth.
A black line down a scanned page indicates a dirty scan glass. Lift the top of you scanner like you would putting a page or book down to scan. On the end of the scanner that has the document feeder you should see a thin piece of glass the is separate from the larger glass pane. This is the document feeder glass. Now check it over for a very small mark of ink or dirt. You can use regular glass cleaner to wipe this glass just spray it on a piece of cloth not the scanner then wipe. You may have to wipe and then try scanning several times if the ink or marker is died on. while you are cleaning you should also clean the main glass pane, it will make the scans clearer and crisper.
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Try uninstalling and reinstall the scanner again. Try on a different computer. If even after this the problem remains, may be the there is some hardware fault (failure of light) in the scanner. How is it in color?