In a hospital environment, this printer is used for wristbands. However, each new user signing on, the Zebra becomes the default printer for ALL docs. Chnage the printer default and next day it becomes the default again.
When a new user is created you must change the default printer by adding the correct printer or you can get somebody with admin rights to uninstall the printer on the default account and it will not print to this printer
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OK where is the print spooler on the remote client or the server. Have you check whether this is clearing and not an issue with your remote setup and not the printer does the printer work correctly attached directly to the server break the problem down in stages
Label position may be off. Power on while pressing the cancel key for 10 seconds. This should print a configuration label. Use large label for this. Check the parameters, specifically top position and tear off position. The default is 0. You might also check the main drive belt for stretch or missing teeth. You need a user manual for that printer because there is no lcd panel. It is not user friendly without manual.
THe zebra must be set up with the correct label size and teh software that creates the lable must contain the formatting information. The Zebra website contains both the user and programming manuals that completely describe this process. At this stage, the user manual will be the most helpful so you can verify the printer settings. From your description, I would suspect that the label size the printer is expecting is different than the actual label.
make sure the printer is calibrated. It should feed 1 label only. If it does not default it to force a calibration. hold pause and feed while off then turn on, count to 6 and release the buttons. You also need to set label height and width in the printer driver. Both zebra designer and zebra universial. goto printers and faxes and right click on your printer driver chose properties, this opens up on the general tab.
Configuration changes for current job and Default Configuration changes
There are two places in the driver configuration to change print configuration. In Windows 98, ME, 2000 and XP, go to the "General" tab and click the "Printing Preferences..." button. This menu of configuration parameters are the settings that are in effect for the current print job. Any changes made here will only affect the current, or next, print job. These settings are initialized for each print job from the configuration defaults.
Go to the "Advanced" tab and click the "Printing Defaults..." button. The displayed configuration menu describes the default settings for the driver. These settings are used to set the initial "Printing Preferences..." for new print jobs. It is a convenient place to set parameters that seldom change in you environment. Commonly set default parameters include Printer firmware, Media Settings, Device Options, and Page Size.
On Windows NT, these menus are available when you right click on the printer name in the Printers folder. The pop-up menu contains selections for "Printer Settings" and "Default Settings" which take you to these screens in the driver.
I am not a Linux Guru but is the printer the prints go to the Default printer on the server you attach to? if so that will be the problem. You need to map the printer back to you local laptop. If this was a Windows Terminal Server environment this is done automatically when using RDP. it will be similar to the way you map your local Floppy or CD.
You could try checking in control panel -> printers -> right click each printer and choose set as deafualt -> Only thing is You will probably have to log in as each user (staff) that it occurs with and check these settings.
Also check any printer settings for the application that You use to do labels etc.
Check with each users log on that it doesnt work with