Frustrated beyond belief, The top light of my r1800 goes off every time I try to print a CD cover. It simply feeds the page trhough and then the light comes on. Of course I am on a deadline for a job and look likje an arse making up excuses about computer problems which no one excepts anymore. Its not thye 80's. What do I do panic? I have a hammer?
You need to ensure you have sufficient space behind the printer. When the tray feeds in it has to go right through and then back again before it will print. Another thing that helps is to ptress the paper button after you have pushed the tray in to the correct position, it will then shuffle and move to the optimum position for the print to take place.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Just because the Wiper blade is not visible when the carriage is off to the left it does not mean it is not there. Epson R1800 has automated retractable system that will pull the wiper out when needed and then hide it away. You might be able to access it manually only at certain cycle point while unplugging the power in mid cycle. I saw the thing after removing the print head for cleaning. Have a snapshot of it. Covered in hardened gunk. My problem was that after cleaning and reassembly printer will initiate properly, park the head but when attempting to print on paper or CD it would shut off. In paper mode the carriage moves all the way to the left and turns off the moment it tries to pull paper in. The green light goes off, when power button is lightly touched it will recover, go through the cycle and repeat the same when another print job is sent to it. While in CD print mode it shuts of while the carriage is on the right side and is getting ready to pull the CD tray in. I'm thinking the data-ribbon was still moist from head soaking, drying and spraying it with compressed air was not sufficient. Somehow it screwed up the communication/head alignment procedure. Will get back to it and report if I'll get any positive results. Any input will be appreciated of course. Seen few post with the same exact result of a print head cleaning attempt. It seems Epson designed those things to fail one way or another. First you go through a set or two of cartridges just to get rid of the constant clogging, when that does not work and you try to clean it it will fail in some other fashion, unbelievable. Last Epson I ever bought. They will bleed you dry, while frustrating and annoying the hell out of you in the meantime. To those neah sayers, yes I am using OEM carts, and no R1800 is not some econo class printer you throw away after 1 yr. I have actually payed $560 for it, betting it will last. 8x$14 each time carts need to be replaced and more of them got drained in constant cleaning cycles then actually printing. Got few months of semi successful performance, then nothing but problems. Stay away people ! "Made in Japan" no longer stands for anything. Shame on you Epson !
I am on an iMac using OSX 10.5.8 and printing on an Epson R1800. With iWork, word processing module I set up the envelope to print and under the File menu, select page setup and choose #10 Envelope with Portrait orientation. I feed the envelope into the printer in the normal horizontal, top first, print surface up. In the File menu I select Print and hit Return. Most of the time this works. Sometimes the envelope feeds through without printing, and occasionally the envelope won't feed but the printer goes through the printing cycle. The R1800 is not the ideal envelope printer. It is made to print photos on photographic paper. I use an old fashioned typewriter to address envelopes.
Try to print on a sample or spare CD, before that Click Print Position Confirmation Pattern in the Print Confirmation Pattern section.Click Print to print the confirmation pattern on the disc and remove disc..
--Using a metric ruler, measure the distance from the hole to the cross marks labeled A and B. On print cd application click file and click print and select adjust print position, click enter values then select the distance for A into the height (top) box and distance for B in the width (right) box then click on ok
You can try using Microsoft word in printing on envelopes, it is easier. On my MS word>tools>letters and mailings>envelopes and labels>click on feed and use the fourth from the left option.
Load the envelope at the right side of the printer> the envelope flap should be on the left facing the printer.
I fixed the problem, the PW and Ink Mark sensors needed cleaning. I was able to access and remove both sensors after removing the printer housing, and moving the print head to the far left. There's enough space to unscrew the cover for the sensors, and unplug them with needle nose pliers and a couple fingers, clean them both, dry them, re-install, etc.. all is well now after some re-alignment procedures with the epson factory service program.
Epson has an interactive troubleshooting guide on their support site.
From the link above, choose your model printer. You will then be brought to the main page of your printer. Then, click on the "interactive help program" link under the Troubleshooting Guide section.
Through this, you will be able to find an article describing what all the indicator lights mean and how to possibly resolve the issues.