Sounds like the motor is not engaging. Or the agitator is stuck.Replacing Drive Belts and Tightening Pulleys
drive belt (or belts) of a washing machine may become worn or damaged,
causing noisy operation or stopping the washer entirely. A damaged
drive belt is easy to replace. Remove the back panel of the washer to
gain access to the belt. To remove the belt:Step 1:
Loosen the bolt on the motor bracket and move the motor to put slack in the belt.Step 2:
Remove the old belt and stretch a new one into place on the pulleys.Step 3:
To put tension on the new belt, use a hammer handle or a short pry bar
to push the motor into position while you tighten the bolt in the
adjustable bracket. The belt should have about 1/2
inch deflection when you press on it at the center point, midway
between the pulleys. If the belt is too loose, it will slip on the
pulleys, causing the machine to malfunction. If the belt is too tight,
it will wear very quickly and will probably become so hot that it will
start to smoke or smell.
Loose pulleys can also cause problems.
Most pulleys are fastened to shafts with setscrews around the hub of
the pulley. These screws must be tight or else the pulley or belt will
slip. The resulting malfunction may seem to be caused by a faulty
motor, but it can be corrected by tightening the pulleys and adjusting
the belt. For this reason, always check the belts and pulleys before
working on the motor.Servicing the Motor
most cases, motor malfunctions should be handled by a professional; do
not try to fix the motor yourself. If the motor is a universal motor,
however, you can change worn carbon brushes when sparking occurs, as
detailed in the how to repair appliances
save the expense of a service call, remove the motor from the washer
and take it to a professional service person, then reinstall the
repaired or new motor yourself. To access the motor, remove the back
panel of the washer. The motor is mounted on an adjustable bracket.There
is one other motor problem you can repair yourself. Washer motors
usually have an overload protector clipped to the motor. When this
component fails, the motor won't work. Before you take the motor in for
service, test the protector with a VOM set to the RX1 scale. Disconnect
one electrical lead wire to the protector and clip one probe of the VOM
to each protector terminal. The meter should read zero. If the needle
jumps higher, the protector is faulty and should be replaced. Pry up
the protector with a screwdriver and replace it with a new one made
specifically for the motor or washer. Connect the new protector the
same way the old one was connected.
Servicing the Tub and Agitator
©2006 Publications International, Ltd.Replace a damaged agitator
with a new one of the same type.
Unscrew the cap on top of the
agitator and pull straight up;
the agitator should lift off.
washing machine tub, or basket, generally doesn't cause problems.
However, at times it may cause damage to the laundry, make a lot of
noise, vibrate, or stop completely.
If laundry is torn during
the wash cycle, feel around the tub. If you find a rough spot, you may
be able to smooth it with an emery board. Sand the spot lightly. If
this doesn't work -- or if you have to cut to bare metal to remove the
roughness -- the tub should be replaced. In this case, it's probably
much wiser to replace the entire washer.
The agitator -- the
finned part that fits on the tub shaft -- can also tear laundry if the
fins are cracked or broken. You may be able to solve the problem
temporarily by pinching off the splinters with pliers and lightly
filing the plastic smooth, but this is just a stopgap measure; the
agitator should be replaced. Replace a damaged agitator with a new one
of the same type. To do this, unscrew the cap on top of the agitator.
With the cap off, pull straight up on the agitator; it should lift off.
If it doesn't move, rap its side with a hammer. If it still won't lift
off, drive wedges under the bottom rim of the agitator to dislodge it.
Then set the new agitator into place and replace the agitator cap.
to the snubber, a padlike device sometimes located under the agitator
cap, can cause the machine to vibrate excessively. The snubber may have
a suspension spring in it. Lift off the agitator cap and examine the
snubber. If the spring is broken, or if the pad is visibly worn,
replace the entire snubber. Snubbers might also be found at the splash
guard at the top of the tub, under the transmission, or as part of the
water pump housing. Look around until you see it.
If the machine
doesn't have a snubber, listen for noise at the suspension unit between
the tub and the machine cabinet. The suspension unit has fins or pads
that may need replacement. In some cases, the entire unit may have to
be replaced. Another noise point is the basket support nut. Tighten the
nut or, if you can't tighten it, replace it.
Sudden tub stops
can be caused by a broken motor belt, but they are usually due to poor
tub loading. Check to see if wet laundry is wadded around the bottom of
the tub shaft, or under the basket or agitator assembly. Remove the
basket or agitator in order to remove the laundry easily.