Question about Brother HL 5250DN Laser Printer

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I am trying to print double-sided copy on card stock

Side one prints, then retracts into the printer and jams. Regular paper works fine. It also prints single sided copy on card stock just fine. Is there a trick or should I give up and go to Staples?

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  • Anonymous Mar 24, 2014

    a few days ago, our savin c2828 printer started defaulting to double sided copies. after i switch it back to single sided copies, it only works for the next print

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  • 417 Answers

HI there sounds like there is a blockage in the duplex area that is not holding any sensors down. Check the duplex area for torn paper, failing this it maybe a sensor problem which will then need a engineer.

Hope this helps
Thanks J

Posted on Jan 30, 2008

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Posted on Jan 02, 2017

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Thanks for visiting FixYa!

Depending on the program you are using to print your gift certificates, try this-

1) Open the program and open the file you use for your gift certificate.
2) Click on 'Layout' then 'Page Set Up' (probably found in the top menu bar by the right side of, FILE.)
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Buy the card stock they recommend.

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Walking there beats going nuts over stupid software or hardware problems

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