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Re: I am trying to print double-sided copy on card stock
HI there sounds like there is a blockage in the duplex area that is not holding any sensors down. Check the duplex area for torn paper, failing this it maybe a sensor problem which will then need a engineer.
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Depending on the program you are using to print your gift certificates, try this-
1) Open the program and open the file you use for your gift certificate. 2) Click on 'Layout' then 'Page Set Up' (probably found in the top menu bar by the right side of, FILE.) 3) Select 'Landscape' and then select, 'Custom'. 4) Enter 5x7 for height and width. 5) Enter the information you need in the data field, (ie, name address, etc.) 6) Select, Print. 7) When the 'Print Manager' box opens, click on, 'Properties'. 8) Click on, 'Type' and choose, "Envelope'. 9) Click on, 'Size' and choose 5x7. - and click, OK.
Your printer should have a slide where the paper is inserted. Place one of the 5x7 cards in the slot just as you would an envelope and slide the slider until it is 'close' to the card but not directly against the card.
Click, 'Print'. The printer should recognize the card (due to its thickness) as an envelope and print it.
The card stock prints ok but not regular paper because your pickup roller and separation pad are worn down and need to be replaced. The card stock still picks up because it is much thicker than the paper so the roller can grab it better. You need to get a roller kit part # RK-1320. We carry them at: http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_42&products_id=71 if you need to order the kit. We also offer full tech support after the sale.
I hope this helps, if so please rate our solution.
According to the LexMark support page, this is most often related to not getting the print cartridge assembly properly positioned. (Left and right sides not fully in place). Another possible source is paper in the output tray when using the double sided printing feature. (This leads to grabbing an extra sheet when it tries to retrieve the paper to print the second side. Paper stock thickness will change the number of pages printed before this happens.).
Well that problem is because there is not enought oil on the fuser roll. The problem is the oil pump. change it before make one irreversible damage to the fuser or pressure rolls. Do a full maintenance of the fuser module.
Take a piece of stock card (I cut a piece of a manila folder to size) and put it in the feeder. Copy or print something and when the printer grabs the card stock, help it along by pushing it gently. You'll see that it prints. After that it will print on regular paper. Don't ask me why...
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
I suggest you get a sheet of Card Stock
(Heavy paper) and place it in the feed way. Then press the print button,
applying a slight amount of pressure on the Card Stock so it will feed through
the printer. The reason for this, is in some cases I have been able to clear
the paper track of debris that was deposited there over time. Worth a
try. I have fixed a number of printers this way saving costly