Question about Sony UP DR100 Thermal Photo Printer

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UP-DR100 Error 0008 problem

When I power on the printer, it sounds like the cutter gears are grinding, then it reports "mechanical trouble error 0008". Assuming the problem is with the cutter, is it a user serviceable part, or is thier an adjustment I can make?


Thank you in advance for your help.

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  • billycd1 Mar 17, 2008

    When I power on the printer, it sounds like the cutter gears are grinding, then it reports "mechanical trouble error 0008". Assuming the problem is with the cutter, is it a user serviceable part, or is thier an adjustment I can make?

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Problem: The Printer does not detect the Reverse position of the cutter during initialization.
Either there is a scrap piece of paper obstructing the path of the carriage that houses the cutter blade or more than likely impact on the lower left side of the printer causing a bend in the metal that holds the Reverse switch.
This switch will trigger a sensor telling the printer that the cutter has reached the Reverse position(left side)

The grinding noise is caused by the cutter carriage rubbing on the inner side of the door panel. The door panel shifted inward and is obstructing the path of the cutter blade.

Solution:Replace the door panel and check for damage on the left side of the cutter blade path and bend the metal piece to realign the switch so that the plastic carriage makes contact when reaching the left side. Or replace the whole cutter blade assembly.
Any replacement parts can be ordered from imagingspectrum.com.

Posted on Apr 02, 2008

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