Question about GN Netcom GN 9120 Professional Headset

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GN Netcom GN 9120 - can't hear

Hi, my headset rings when there is an incoming call, but once I pick up, I can't hear the other person. However, the other person can hear me perfectly fine. I can actually hear myself through the headset, but I just can't seem to hear the other person. Is there a solution to this? Thanks!

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  • Anonymous Jun 09, 2008

    hi,



    When I use the headset, there's a slight echo and the person on the other end can barely hear me. How do I fix this?



    thanks.

  • gn9120 help Jun 09, 2008

    hi,



    There's a slight echo when I use my headset and the other party can barely hear me. How do I fix this?



    thanks!

  • Anonymous Oct 13, 2008

    We have a GN9120 doing the same thing

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Hi There, I had the same problem with a headset one of our call centre reps were using. It's usually due to some one fiddling with the button. I got it working by removing the battery from the headset then resinked the headset to the base unit. Hope it works for you

Posted on May 19, 2008

  • Ohitworked Jun 15, 2011

    I had the same problem, everything was working but no sound. Called the help desk, after about 10 minutes of do this do that, his solution was to upgrade to a newer model $$$$, Then I went online and found your advice. I removed the battery and...It worked. Yippee! Thanks

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