Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Brother MFC 4450

Can only receive faxes - Cannot send faxes

error reads:
scanner error
online

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 78 Answers

The majority of Brother machines will usually not recieve when they have a scanner error. So your lucky.

Under the top cover where the original goes you will see a glass strip (this scans your original). It should light up when the machine is powered on. If not this item has most likely failed. I have seen it before where rust around the contacts have caused it to not work and after cleaned the contacts it did work but usually it just fails.

Another way to checkif the machine will let you is to do a copy. If it comes out black it means the scanner has failed. It should be a relatively cheap repair if it has.

Posted on Jan 30, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Brother mfc 8220 gives error message check original but no paper jam exists.


I assume you're getting this error when sending a fax?
Check original is not a paper jam error. This can happen in the winter due to bad noise on the phone lines. When you send a fax, you can get this result from the receiving machine due to noise. The receiving unit will transmit the error back to the sending unit.
The unit is basically asking you to check the quality of the original document. 90% of the time, there is no problem and the receiving unit actually got a good copy. However, sometimes due to noise on the line the receiving unit will get a poor copy of the fax. In this case the fax should be resent. Of course, since there is no way for you to determine how good the copy is at the receiving unit, in most instances you will have to resend the fax to make sure it goes though.
If, however, you are getting this message while copying (very unlikely) you can do a simple test of the document scanner that should reassure you that there is no serious fault, or pinpoint the actual fault.
Press the following key sequence within 2 seconds: MENU, *, 2, 8, 6, 4. If your unit has a FUNCTION key, use it in place of the MENU key. This should take you to maintenance mode. The display should say MAINTENANCE and all the lights should be flashing. If not, try unplugging the unit, press and hold either the MENU key or the FUNCTION key (depending on which your unit has) and plug the machine back in. This will also take you to maintenance mode.
Now, just press 5 5. This is the scanner area setting command, and if there is any problem with your scanner it will show up here as an error. If there is no fault with the scanner, the unit should return to maintenance mode in a moment. Once done, press 9 9 to exit maintemance mode.
If you are constantly having this error, get a phone repairman in to test your fax line.

Feb 06, 2009 | Brother MFC-8220 Fax

2 Answers

MFC-8220


Its the CIS unit. Part number LE7949001. $70 retail price.

Aug 15, 2008 | Brother MFC-8220 Fax

1 Answer

Brother MFC 8500 receives faxes and does nothing else


Check to make sure that the PC Fax Function is turned off. I noticed after I connected the 8500 to my PC and installed the software, I too could no longer receive faxes and it was corrected after I turned this PC Fax function off.

The function is located by:

  1. Press the MENU button.
  2. Select Option 2.
  3. Select Option 1.
  4. Select Option 8 (PC Fax) and turn that function OFF.
Hope this helps!

Apr 28, 2008 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Brother MFC 440CN - How to receive a fax


yes. you have to change to tel/fax mode.

manual (installation and manual) can be downloaded from www.brother.com (choose your country and your mfc). read faq, too!)

Apr 24, 2008 | Office Equipment & Supplies

5 Answers

Cannot Send or Receive Faxes


here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all

Mar 29, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Brother MFC 8860DN: Send Problems


Update the firmware and it does support SMTP-AUTH

Nov 04, 2007 | Brother MFC-8860DN All-In-One Laser...

1 Answer

Brother mfc-5840cn


press menu then start mono then 4 times arrow-up (Tel index). machine will be in maintenance mode. press 8 then 0 (zero) then press the start mono button until display shows error A1: xy. Press the right arrow (Speaker +) button. What error codes do you see? (Machine saves the last ten errors). plz post here again.
To leave the maintenance mode press 9 then 9.

Nov 02, 2007 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Sharp FO-4450 errors when sending to Brother Intellifax 475-0E


Tell me more. What model Brother? Did you call them and make sure the Brother is set to auto receive?

Aug 09, 2007 | Sharp FO 4450 Laser Fax

1 Answer

I cannot send nor receive faxes.


Make sure the phone cord from the wall is plugged into the port marked"line" and not "phone".

Apr 29, 2007 | Brother MFC-5840CN All-In-One InkJet...

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...