Question about Brother IntelliFax-2820 Laser Fax

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Brother MFC 4450

Can only receive faxes - Cannot send faxes

error reads:
scanner error
online

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The majority of Brother machines will usually not recieve when they have a scanner error. So your lucky.

Under the top cover where the original goes you will see a glass strip (this scans your original). It should light up when the machine is powered on. If not this item has most likely failed. I have seen it before where rust around the contacts have caused it to not work and after cleaned the contacts it did work but usually it just fails.

Another way to checkif the machine will let you is to do a copy. If it comes out black it means the scanner has failed. It should be a relatively cheap repair if it has.

Posted on Jan 30, 2008

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