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Most likely either the drain pump or hose is clogged or perhaps the drain pump is not working. Machine will not spin with water still in the drum.. Check all connections.
There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.
Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.
When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.
Also, attached to the panel is another manual that refers to the error codes you are seeing.
Look for the technical brochure. Mine was on the lower kick panel taped inside. I would not take off the back panel first. Maybe the top or the lower front if it is a front loader. It tells you how to do diagnostics and what the codes mean.
It may be that the drain pump is not the problem at all. Error Code F-28 on the Kenmore HE2 means that there is a signal error between the Central Control Unit (CCU) and the Motor Control Unit (MCU)
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