Question about Toshiba DKT-2010H Corded Phone

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Voicemail Disconnection Can anyone help with this problem? When we sign into our voicemail boxes, we have about 30 seconds and then we are disconnected from the voice mail system.

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Please repost if you still need help.

Posted on Jul 31, 2008

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Feature Button


Sounds like the voicemail either is disconnected from the phone system or has lost power to the voicemail.Open the cover to the voicemail and see if there are any lights on in the system.If so then disconnect the power tho the voicemail for about 30 seconds. the voicemail could take up to 10 minutes to fully reboot.

Feb 26, 2010 | NorStar Meridian M7310 Phone

1 Answer

Nortel Voicemail Reset Password Problem


You have to make sure this is the wright mail box for that local The mail box should be the same as the local.From the main set press feature 983 password
120000 for 2 digit locals , 1020000 for 3 digit locals etc then press mbox press chg enter mbox no. next password press reset this will take in back to 0000 as mailbox password.

Nov 19, 2009 | NorStar T7316E Corded Phone

1 Answer

Change voice mail message from one person to another person


Step 1 Lift the handset for your telephone and listen for the dial tone. Dial the access code you were given by Verizon when you signed up for residential telephone service. Dialing the access code will call the voicemail system. If you do not have an access code, you will need to call Verizon Customer Servicemag-glass_10x10.gif (see link in Resources).
  • Step 2 Identify the telephone number you are setting up voicemail services for. If you are calling from that telephone number, enter the temporary passcode and then press "#." The temporary passcode is the last 4 digits of your residential telephone number. If you are calling from a different phone, press "*" when the system greeting starts to play, then enter the 10-digit telephone number when prompted. After this, you will be asked to input the temporary passcode.
  • Step 3 Choose a new passcode. The passcode must be from 4 to 8 digits in length. It should be easy for you to remember, but difficult for others to guess. Do not use easy to guess numbers, such as 1234 or 1111. Also do not re-enter the same temporary passcode, since it will be easy for anyone to guess.
  • Step 4 Record your name. Simply say your name, without a long complicated message. This recording is used by the voicemail system to identify you whenever you forward a message to another user. It is not used as the standard greeting when a caller is directed to your voicemail to leave a message.
  • Step 5 Record or change your personal greeting. This greeting is played any time someone reaches your voicemail box. Record a friendly greeting to announce that you are unavailable and will return all calls upon your return.
    Decide if you want to set up a different mailbox for each family member. Verizon residential telephone service allows you to set up multiple mailboxes so that everyone can have his own private message center. Callers who reach voicemail will be prompted to press "1" to leave a message for one person, press "2" for the next person, and so on.
  • Step 6 Hang up the telephone. When you have finished setting up the voicemail system on your Verizon residential phone line, hang up the phone to end the call and exit the voicemail system.
  • Nov 08, 2009 | Uniden Cordless Phone

    1 Answer

    Norstar T7316 voicemail is somehow "inactive". Also the feature 983 is showing inactive so I cannot reset system..help


    Sounds like the voicemail system is locked up and needs to be powered down and powered back up.
    The voicemail, if it is a Call Pilot looks like a small gray box which looks like this in the photo: http://presstelegram.kaango.com/resources/img/itemimages/JUN/491159/LO10559_491159_06302009144332-large.jpg
    You can unplug this unit for about 15 seconds, then plug it back in...
    It will take about 5 minutes for the Call Pilot to re-boot, then you can dial FEATURE 9 8 3 to ensure that it has come back up.
    Good Luck!

    Sep 14, 2009 | NorStar T7208 Corded Phone

    1 Answer

    Voicemail timestamp & "on hold" too long


    Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here
    http://guides.idacomusa.com/

    May 18, 2009 | Toshiba DKT-2020 Corded Phone

    1 Answer

    Voicemail won't allow recording transfers back to receptionist!


    Are the mailboxes set up?? What happens is a call goes to an extension, there is one program set to tell the system that if a call rings 4 times, go here(voicemail). Once it goes there, the voicemail system sees that there is or is not a mailbox matching that extension. If there is, the call goes to voicemail, if not, it transfers to the operator.

    OR.....Does your system display the correct time? Its possible that the phone system lost its programming, and doesnt know where the voicemail is.

    Both might need a professional tech on site...a bit too hard to help over a forum.

    Mar 20, 2009 | Lucent PARTNER18 Corded Phone

    1 Answer

    Trying to change number of rings before voicemail


    By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.

    Feb 20, 2009 | Avaya 5400 Series 5410 Phone

    1 Answer

    Voicemail reset


    Norstar Common Voicemail Features To Check Your Voicemail:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. From here you can listen to messages, change your greeting, change your password, etc.

    To Leave a Message for Someone in Your Office:
    1. Press the Leave Message key or Feature 980
    2. Enter the mailbox number (extension number. of the person you want to leave a message for
    3. The display will show the name of the mailbox owner, press OK
    4. Leave message

    To Access Your Voicemail box from Another Phone:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Press the OTHER softkey
    3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
    4. Press the OK softkey

    To Access Your Mailbox from Outside of the Office:
    1. Call the main office number or your DID (if applicable.
    2. If the call is answered by a receptionist, have them transfer you to your voicemail box
    3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
    4. At the prompt, enter your mailbox #(extension #. and password all together

    To Transfer Someone to a Voicemail Box:
    1. Press the Transfer to Voicemail key or press the Feature button, then 986
    2. Enter the mailbox # (extension#.
    3. The display will show: Call Transferred

    To Change Your Personal Greeting:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Press the REC softkey
    6. Press the PRIME softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

    To Record Your Alternate Greeting (Used when on vacation or out of the office.:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
    13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


    took this from a guide i found, helped me out

    Apr 30, 2008 | NorStar M7310 Corded Phone

    2 Answers

    Resetting company voicemail


    Norstar Common Voicemail Features To Check Your Voicemail:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. From here you can listen to messages, change your greeting, change your password, etc.

    To Leave a Message for Someone in Your Office:
    1. Press the Leave Message key or Feature 980
    2. Enter the mailbox number (extension number. of the person you want to leave a message for
    3. The display will show the name of the mailbox owner, press OK
    4. Leave message

    To Access Your Voicemail box from Another Phone:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Press the OTHER softkey
    3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
    4. Press the OK softkey

    To Access Your Mailbox from Outside of the Office:
    1. Call the main office number or your DID (if applicable.
    2. If the call is answered by a receptionist, have them transfer you to your voicemail box
    3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
    4. At the prompt, enter your mailbox #(extension #. and password all together

    To Transfer Someone to a Voicemail Box:
    1. Press the Transfer to Voicemail key or press the Feature button, then 986
    2. Enter the mailbox # (extension#.
    3. The display will show: Call Transferred

    To Change Your Personal Greeting:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Press the REC softkey
    6. Press the PRIME softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

    To Record Your Alternate Greeting (Used when on vacation or out of the office.:
    1. Press the Check Voicemail key or press the Feature button, then 981
    2. Enter your password
    3. Press the ADMIN softkey
    4. Press the GREET softkey
    5. Pres the REC softkey
    6. Press the ALT softkey
    7. Press the YES softkey
    8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
    9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
    10. Press the ChOOSE softkey
    11. Press ALT softkey
    12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
    13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



    took this from a guide i have, might help you guys out

    Jan 07, 2008 | NorStar M7310 Corded Phone

    1 Answer

    Partner 18D System - Voicemail


    Your telephone can be used on different Avaya phone systems and you can have different voice mail systems. They all program differently.

    Someone should have administrative rights to the voice mail. They can delete voice mail boxes and create new ones or maybe just change the password. If you do not have a phone system administrator, you would need to determine what voice mail system and what phone system you have. All the manuals are available at www.avaya.com

    Most likely you have a Partner ACS system but there are different versions. You could also use these phones on a Magix system and other Partner systems.

    Nov 12, 2007 | Lucent PARTNER18 Corded Phone

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