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Check Printer Cartridge message and a large E in the copies section

I have a hp psc 1315 all-in-one acanner which will not print. I get an error message that says "Check Print Cartridge". I have two brand new print cartridges which are in correctly as far as I can tell.

There is a large "E' in the choice section for "copies" I would like to be able to print what is scanned. I cannot print anything ... regardless of which mode my machine is in.

I do not have a manual and I cannot find one online.

I would be very grateful if there is anyone out there that has a suggestion. Either for the solution directly or where I can find an online manual.

Thank you in advance,

Terry Crowley.

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  • 181 Answers

Well the manual request I can do - go to the link and there it will be in all it's pdf glory.

http://h10032.www1.hp.com/ctg/Manual/c00141855.pdf

Posted on Feb 28, 2008

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Hello -
Did you perhaps not mean to post under the 1315? I am not sure if you have this printer or another model. The 1315 normally takes a different number ink cartridge.

Meanwhile - gotta tell you that the 1315 is the buggiest printer I ever had. If you purchased it recently and can find your receipt, I'd take it back! Since they've pretty much done away with the 1315, if it was a recent purchase, it was likely a clearance item from some place.

Try taking all the ink cartridges out, uninstall the printer entirely, and reinstall it (the entire printer, not just the cartridges). Blow your printer out with canned air as well - dust, pet hair, people hair, fuzz and general paper fibers can build up more than we think, and cause error messages and other printing problems.

That should help, if it was the 1315 model.

That being said, note that if it still doesn't work, and you have the 1315, save yourself a lot of grief and toss it in the trash and buy another cheap printer! 1315 is Bug City!

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