Question about Tomtom GO 510 GPS Receiver
Our TomTom has been working fine for the past four months. However, last week I arrived at a destination and when I was ready to return home, the GPS would not turn on. When I have it plugged into the car, the green light at the top next to the on/off button is illuminated, but there is nothing on the screen. I've tried the reset button, but that did not work. I'm hoping there's an easier solution than sending it in for repairs which could take weeks. Any ideas? Could it be the battery? Thanks! i went to switch my tom tom on and it would not work. i tried to reset and even tried to see if the chip was not in properly but it would not work. it is showing a orange screen with the tom tom picture. please what do i do as i rely on it to get me about Funmi TomTom One XL Purchased it new was able to set the unit up and go through the set up process. Turned the unit off for no more than a day. I have tried turning it back on, the green light comes on when plugged into charger, still have the same problem of not turning on when charging. Tried reseting the unit and still no success, Please help. Have the same problem. Just purchased Tomtom 520 on 19/1/08. Used a week ago and worked fine. Went to use today. Switched on unit, plugged in car charger and started car. Unit switched off then on when car started. Set directions and pulled away. Went a few yards when unit switched off then on again then died. Been dead ever since. Will not switch on. Have tried reset several times to no effect. Tried recharging via computer again no effect although green charging light glows.
My 510 was doing the exact same thing.
I called customer support and they helped me get it working again.
866-486-6866 is the number but here is what they had me do.
I had to push down the reset button for 15 seconds (the reset is in a small cut out near where you plug in the charger on the bottom.you will need to use a pin and you will feel the pin push in the button if you have it in the right spot.)
Then release the reset and hold down the power button for 10-15 seconds. the screen should come right back on.
If you need more help I suggest calling the 866# they are very helpful.
Posted on Mar 13, 2008
look up tomtom 510 - or whatever model you have
Order the battery..........comes with manual and tools to fix it
cheaper than sending it in!!!!!!
These are genuine replacement parts!!
Posted on Feb 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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