Question about Tomtom GO 510 GPS Receiver

2 Answers

GPS Won't Turn On

Our TomTom has been working fine for the past four months. However, last week I arrived at a destination and when I was ready to return home, the GPS would not turn on. When I have it plugged into the car, the green light at the top next to the on/off button is illuminated, but there is nothing on the screen. I've tried the reset button, but that did not work. I'm hoping there's an easier solution than sending it in for repairs which could take weeks. Any ideas? Could it be the battery? Thanks! i went to switch my tom tom on and it would not work. i tried to reset and even tried to see if the chip was not in properly but it would not work. it is showing a orange screen with the tom tom picture. please what do i do as i rely on it to get me about Funmi TomTom One XL Purchased it new was able to set the unit up and go through the set up process. Turned the unit off for no more than a day. I have tried turning it back on, the green light comes on when plugged into charger, still have the same problem of not turning on when charging. Tried reseting the unit and still no success, Please help. Have the same problem. Just purchased Tomtom 520 on 19/1/08. Used a week ago and worked fine. Went to use today. Switched on unit, plugged in car charger and started car. Unit switched off then on when car started. Set directions and pulled away. Went a few yards when unit switched off then on again then died. Been dead ever since. Will not switch on. Have tried reset several times to no effect. Tried recharging via computer again no effect although green charging light glows.

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  • LauraRN Feb 05, 2008

    YEP.........same thing with my TomTOm light on...nothing on screen..........reset, no luck. Guy at radioshack says its the lithium battery, which is inaccesible - just like an IPOD, only worse. Am waiting for TomTom to respond and will let ya'll know what I find

  • Anonymous Feb 10, 2008

    I have a tom tom one v2 . it will only switch on whem conected to a power supply, but will turn off by the on / off button

  • Anonymous Feb 11, 2008

    My Tom Tom battery was low in the car. The unit screen turned off although there was some battery life remaining. Then keeping it pluged into the car outlet the green light wouldn't even illuminate. Then I plugged it into the house wall outlet. The green light and screen illuminated. I left it on and also recharged it. Hours later the screen went blank and no green light. I couldn't turn it on. I hit the reset button. I plugged it into the wall outlet. The green light illuminated but the screen will not illuminate. What do I do?

  • Jean Ager
    Jean Ager Feb 28, 2008

    I have a similar problem with a TomTom Go-510. It is a refurbished unit. It worked the first day, Then, after it was turned off for a couple hours, I was unable to turn it back on. I recharged and re-set. It worked another day correctly. Then, after I plugged the unit into my computer and added a route, the unit stopped functioning again. It turns to the video which instructs not to remove the card, and this repeats again and again. I've tried re-setting and have had no luck.

  • Sneasy Mar 01, 2009

    I have the same problem. I guess Tom Toms sit in the stores to long. My battery lasted around 6 months. They do have a 2 year warranty, but i rather change it myself. Thanks to LauraRN for the help. I just order it, but i'm sure this will repair it. When i leave it on the home charger and will come on hours later. Then i notice the low battery warning on. Thanks again for FixYa



2 Answers

My 510 was doing the exact same thing.
I called customer support and they helped me get it working again.
866-486-6866 is the number but here is what they had me do.
I had to push down the reset button for 15 seconds (the reset is in a small cut out near where you plug in the charger on the will need to use a pin and you will feel the pin push in the button if you have it in the right spot.)
Then release the reset and hold down the power button for 10-15 seconds. the screen should come right back on.
If you need more help I suggest calling the 866# they are very helpful.

Posted on Mar 13, 2008

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look up tomtom 510 - or whatever model you have
Order the battery..........comes with manual and tools to fix it
only 20.95
it works

cheaper than sending it in!!!!!!
These are genuine replacement parts!!


Posted on Feb 05, 2008


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