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Try printing from the manual feed tray(tray 1). Put a few sheets of paper in the tray. Print anything that is more than two or three sheets of paper. The paper path test is good, 10 sheets. As the paper gets about halfway into the printer, open the top door. Pull out the toner cartridge. Look down at the paper. If it's dirty it has to be the toner or the transfer roller. If it's clean it could be a dirty paper path or fuser. Vacuum out the printer, if you have mounds of toner laying in the paper path, everything that comes out of the printer will be dirty.
Make sure you are using an OEM toner not a refurb or compatibly cartridge. If the problem persist your toner is not getting enough voltage or your laser is dirty. Check all contacts and transfer roller(which sits under your toner cartridge)make sure it rotates. You can also raise your toner density level in your configuration menu and make sure you pull your toner strip out of your toner cartridge. If the problem still persist I recommend a service tech.
The print settings can be different for different programs. Open Excel and in the File menu, choose Page Setup. Click on Options, and towards the bottom is a setting that says Copies. Change this to "1" and hit OK, and you should be fine.
try this 1.when the printer start print turn off the printer after the paper go on side the printer to make paper jam 2.open the printer and pickup the paper out slowly 3.see the print area on the paper if the black par appears on the paper that mean the drum unit faulty if not the fusser unit faulty
Change the tray one behavior from the front panels paper handling menu. from there you can tell tray 1 to print first if paper is present or default to tray 2. factory settings are to print from tray 2.
Are you telling the machine that paper type is letter head or envelopes, It must be done, it changes temp of fuser to suit the paper type, no it is not a power supply problem change paper type to card stock/thick/letterhead etc to suit then machine will adjust temp to suit.. ie file, print properties paper type.