This Xerox N17 is printing completely black pages. Initially thought it was a toner cartridge problem but changing it did not resolve the problem. After power cycle it printed a few good pages, but quickly started with the black pages again. My company no longer pays for outside maintenance, so I have to figure it out myself!!! any ideas??? thanks.
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You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
resetting the counter.
Verify color calibration. Clean lenses.
Xerox Part Numbers
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00
Hope this helps
These printers will still print when any or all of the toners are LOW, but if any one of them is EMPTY (according to the chip on the toner cartridge) printing stops.
Standard capacity toners ere 2000 page for the colours, and 3000 page for the black, so they can soon be used up.
Much cheaper per page printed, if you use the high capacity cartridges (6000 page for the colours, and 8000 page black).
There are high quality remanufactured cartridges available now, as good as OEM, and typically you'll get a Hi Capacity Remanufactured cartridge for the same sort of price as a Std Capacity OEM cartridge.
As a short term solution at a lower cost than replacement cartridges, you could just replace the cartridge CHIP. The printer would then think the toner was full (there'll likely to still be some toner in it), so you'll be able to print. Don't run the printer like this for ever though, as the toner has some lubricant properties, and with a TRULY EMPTY cartridge, you'll eventually do some damage to the cartridge, and then possibly the transfer belt (and you don't want to be changing that until it's rated 100,000 page life is up.
In all honesty, its not that they use to much toner. Xerox does NOT put nearly enough toner in their cartridges to get the proper yield. I have gotten as low as 200 pages out of those cartridges. I do service on them and they do not give 1/5th the yield they advertise. Nothing you can do to be honest. But they are hugely inefficient.
First did you use a third party toner ? If that isn't the case, try taking out the cartridges and looking for all the contacts. Clean them with a cloth dampened with a little alcohol. An improperly seated cartridge, with in particular a bad ground contact will cause that. Less likely is the housing has gone bad. But still possible. Either third party ink or a poor connection on one of the cartridges is the most likely issue.