Question about Miele Novotronic Premier 500 Front Load Washer
Sorry I havent got the model number - but I have Miele Washing machine which has start to leak from the bottom of the machine at the end of the cycle. I tried to take out the filter in case this was causing the problem - but when I turned it the plastic top came away without unscrewing the filter so I am unable to get the filter out. Any ideas on how to sort this out?
Hi Maureen. The filter get jammed in by scale and detergent deposits. The detergent deposits are mainly due to low temp washing and short cycles. I been a Miele engineer for years and know this problem only too well. The only way to resolve this is to remove the plastic top and spring, grab the remaining part of the filter with a good pair of pliers, it will look like a plastic spiggot or post is the best explination, and pull like mad. If still no luck then you will have to open the front and remove the pump housing and drive it out with a big screwdriver.
Posted on Feb 08, 2008
MY machine demonstrated the same symptoms. What appears to be the issue is that the filter is separated into three elements: 1) the Screw cap 2) the seal (connected to the filter via a spring) and 3) the filter itself.
After trying to find the technical manual both in hardcopy and on-line and also trying to find the answer on-line (using sites like 'repair my machine' I eventually called Miele and asked them. They wanted a minimum call-out charge of £99.00 which I found to be excessive so I was delighted to find your post and was equally delighted when I found that your machine and my machine were identical - so much so that they are the same..............perhaps its because we live in the same house and have been married for 25 years!!!!!!!
Posted on Jan 30, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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The smell usually comes
when the washer is unable to drain water completely, you can run your washer at
its hottest temperature setting with 1 cup of vinegar inside the unit. After
this take off the bottom front panel and clean it completely, also clean the
drain hose and drain pump filter, the smell should disappear after doing all
this. Hope this helps...please post back for further assistance.
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